Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Shabina Sheikh-Mahmood

Wigston

Summary

I am a highly-organised professional with several years of experience. Prepares examination rooms, distributes papers and collects completed work promptly to meet time constraints. Attentive and detail-focused for accurate, reliable student supervision. Reliable Exam Invigilator with experience in room set-up, procedure implementation and student monitoring. Conducts work in accordance with strict guidelines for compliant examinations. Works flexibly to meet changing schedules.

Overview

28
28
years of professional experience

Work history

Exam Invigorator

Gateway College
Leicester, Leicestershire
10.2023 - Current
  • Enhanced test security by ensuring strict adherence to exam rules and regulations.
  • Provided calm environment for candidates through effective invigilation duties.
  • Ensured fair testing conditions by meticulously checking identification documents of candidates.
  • Assisted in exam set up, creating an organised and conducive environment for candidates.
  • Promoted academic integrity with stringent monitoring during exams.
  • Contributed to smooth running of exams by distributing necessary materials to candidates promptly.
  • Increased student comfort during exams by addressing queries in a timely manner.
  • Implemented special arrangements for differently-abled examinees, fostering inclusivity within the examination process.
  • Collected completed scripts after each examination, maintaining orderliness and preventing loss of papers.
  • Facilitated clear communication with students, leading to fewer disruptions during exams.
  • Upheld examination standards through detailed scrutiny of examination halls prior to commencement of tests.
  • Maintained records of attendance, enabling efficient tracking of absentees during examinations.
  • Managed time effectively to ensure prompt start and end of examinations.

Bank cashier

HSBC Bank Plc
Bradford, Yorkshire
01.2004 - 06.2012
  • Enhanced customer satisfaction by providing excellent service.
  • Managed cash transactions for streamlined banking operations.
  • Improved efficiency with accurate money counting.
  • Maintained confidentiality to ensure client trust.
  • Assisted customers with queries, improving overall experience.
  • Processed bank transfers accurately to avoid discrepancies.
  • Followed security procedures, minimising risk of theft.
  • Cross-sold bank products to meet customer needs.
  • Operated cash machines smoothly to expedite processes.
  • Recorded all transactions meticulously for accountability.
  • Stayed current on banking regulations for compliance.
  • Sorted and counted currency efficiently, reducing downtime.
  • Provided change and receipts promptly, increasing transaction speed.
  • Improved customer satisfaction levels by maintaining in-depth knowledge of bank products and services.
  • Prevented fraud by verifying customer identities and validating transaction details.
  • Guaranteed transparent transactions by ensuring compliance with established banking policies.
  • Helped customers complete credit card and general bill payments in-person or via online banking system.

Pharmacy assistant

Yakub Chemist
Leicester, Leicestershire
09.1997 - 09.2002
  • Improved patient care by providing professional advice on medications.
  • Assisted in the dispensing of prescriptions to ensure customer satisfaction.
  • Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
  • Provided excellent customer service, resulting in repeat business from satisfied customers.
  • Managed stock levels effectively to prevent shortages or excesses.
  • Enhanced efficiency by organising medication shelves according to categories and expiry dates.
  • Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
  • Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
  • Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
  • Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
  • Participated in continuing education workshops to stay abreast with latest pharmaceutical developments.
  • Promoted wellness products strategically, increasing awareness among customers.
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Greeted customers and provided friendly, knowledgeable healthcare advice and service.

SQL developer

Synergy computer systems
Nottingham, Nottinghamshire
08.2001 - 07.2002
  • Developed complex SQL queries by analysing business requirements.
  • Streamlined database systems for efficient data management.
  • Achieved optimised performance with comprehensive code revisions.
  • Wrote intricate database scripts to improve overall system efficiency.
  • Conducted routine data analysis for strategic decision making.
  • Improved query response time by refining existing procedures.
  • Designed relational databases to simplify information retrieval.
  • Ensured seamless data migration with thorough planning and execution.
  • Tested and debugged SQL applications, ensuring optimal functionality.
  • Created detailed reports using advanced SQL queries.
  • Generated scripts and processes for data integration and maintenance.

Education

Bachelor of Science - Computer Science (Hons)

DeMontfort University
Leicester
07.2003

A-Levels - Biology, Chemistry, Computing

Crownhills Community College
Leicester
07.1999

GCSEs - English Literature

Crownhills Community College
Leicester
07.1996

Skills

  • Communication
  • Teamwork
  • Problem-solving
  • Organisation
  • Time management
  • Critical thinking
  • Interpersonal skills
  • Computer literacy

Languages

English
Advanced
C1
Arabic
Beginner
A1
Urdu
Intermediate
B1
Punjabi
Elementary
A2
Gujarati
Elementary
A2

Timeline

Exam Invigorator

Gateway College
10.2023 - Current

Bank cashier

HSBC Bank Plc
01.2004 - 06.2012

SQL developer

Synergy computer systems
08.2001 - 07.2002

Pharmacy assistant

Yakub Chemist
09.1997 - 09.2002

Bachelor of Science - Computer Science (Hons)

DeMontfort University

A-Levels - Biology, Chemistry, Computing

Crownhills Community College

GCSEs - English Literature

Crownhills Community College

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Shabina Sheikh-Mahmood