Shabeer Babu M

• Designed, developed, and tested RESTful APIs, focusing on performance optimization, authentication, error handling, and maintainability.
• Contributed to backend and full stack development, implementing core business logic, data access layers, and service integrations to enhance application functionality.
• Implemented unit testing frameworks and wrote automated unit tests, effectively using AI-assisted tools to increase test coverage and reduce manual effort.
• Containerized applications using Docker and supported deployments in Kubernetes environments, collaborating with DevOps teams on configuration, scaling, and monitoring.
• Worked extensively with Microsoft Azure services, including: Azure Functions for serverless compute Event Hub and Storage Queues for asynchronous processing Cosmos DB for scalable NoSQL data storage Azure Key Vault for secrets management App Configuration for centralized configuration Logic Apps and Workflow Editor for orchestration and integration
• Used GitHub Copilot, Git-based workflows, and Azure DevOps pipelines to implement CI/CD, automate builds, testing, and deployments.
• Maintained application scalability, security, and reliability by adhering to cloud-native and microservices best practices.
• Designed and integrated AI-powered solutions, including: Large Language Models (LLMs) using OpenAI Retrieval-Augmented Generation (RAG) architectures Vector databases and embedding models Azure Cognitive Services for text-based intelligence
• Applied machine learning and deep learning fundamentals using Python, with exposure to model training, evaluation, and pipeline integration.

• Conducted code reviews and debugging sessions to maintain software quality.
• Optimised existing software systems, achieving a notable improvement in performance and reliability.
• Identified and resolved bugs, improving customer satisfaction and software reliability.
• Collaborated with internal teams and vendors to implement product improvements, enhancing overall user experience.
• Facilitated Agile practices as acting Scrum Master in current project.
• Mentored junior software engineers, providing guidance on coding standards, best practices, and professional development.
• Monitored system performance post-deployment, addressing issues to ensure optimal operational efficiency.
• Ensured software compliance with latest technological advancements.

Facilitated regular interactions with US clients and onsite teams to ensure alignment.

Gathered and documented client requirements, clarifying new needs and bug reports through proactive calls.

Ensured adherence to customer service standards across all engagements to enhance client satisfaction.

Collaborated with delivery teams to ensure successful execution of development tasks.

Designed and developed high-quality software architecture and solutions.

Executed tasks within software development life cycle using effective Agile and Scrum methodologies.

Produced clean, efficient code while developing tools and applications.

Automated repetitive tasks through scripting and appropriate tools.

• Identified issues, analysed information, and delivered effective solutions to improve service quality.

• Developed Windows and web applications that automated registration and invoicing for inpatients and outpatients.
  Enhanced access to billing, insurance, and additional services through automation.
  Optimized camp management alongside laboratory and pharmacy functionalities for better workflow.