Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Shaan Trivedi

Uxbridge,Hillingdon

Summary

Hardworking and adaptable professional with a strong background in warehouse operations, stock control, and machinery servicing, including Fremco equipment training in Denmark. Calm under pressure with excellent communication skills, developed through customer-facing roles. Proficient in IT systems, hands-on tasks, and technical problem solving. A reliable team player who also thrives independently, now seeking to grow further in a Field Service Engineer role.

Overview

11
11
years of professional experience

Work history

Warehouse Supervisor / Service Technician

Mills Ltd
Cowley, Hillingdon
08.2022 - Current
  • Accomplished manufacturer-led technical training at Fremco headquarters in Denmark, acquiring advanced expertise in fibre blowing machine servicing and troubleshooting.
  • Performed servicing, maintenance, and diagnostics on Fremco fibre blowing machines.
  • Maintained detailed service records, ensuring compliance with warranty and service contracts.
  • Trained customers and colleagues on the operation and maintenance of Fremco machinery.
  • Supervised daily goods-in, picking and packing, and dispatch activities.
  • Performed stock checks, booking in deliveries, and resolving discrepancies.
  • Trained, coached and supported new and existing warehouse staff on operational procedures.
  • Managed the goods-in process, ensuring timely unloading, checking and booking of stock

Purchasing/Stock Controller

Mills Ltd
Cowley, Hillingdon
01.2021 - 08.2022
  • Managed and maintained accurate stock levels to meet operational demands.
  • Raised and processed purchase orders with approved suppliers in line with company procurement policies.
  • Provided the sales team with accurate lead times for stock deliveries, ensuring smooth coordination and timely order fulfillment.
  • Generated and assigned part numbers for new products.
  • Built strong supplier relationships and sourced alternatives when needed.
  • Contacted suppliers to address and resolve delivery discrepancies.
  • Implemented a structured booking schedule to improve delivery coordination and reduce congestion.

Warehouse Operative/Driver

Mills Ltd
Cowley, Hillingdon
06.2020 - 01.2021
  • Picked, packed, and prepared customer orders for dispatch.
  • Operated forklifts (including Flexi forklifts) to load/unload delivery vehicles and store bulk products.
  • Served customers at the trade counter, providing advice and ensuring a high standard of customer service.
  • Booked in stock against purchase orders, reporting and discrepancies to the purchasing team.
  • Built pallets for bulk or heavy items, ensuring secure packaging for transport.
  • Processed returned orders: inspected products, reconciled with returns forms, and updated internal records.
  • Participated in annual stock takes.
  • Carried out multi-drop deliveries to customers and collections from suppliers across local and long-distance routes using a side-curtain Luton van.

Cargo Agent

Menzies Aviation
Heathrow, Hillingdon
02.2019 - 04.2020
  • Processed documentation accurately, in line with operational procedures, handling briefs, and customers SLAs including special handling (HUM, DGR, VUN, VAL Radioactive).
  • Delivered excellent customer service to internal and external customers, face to face, over the phone, via fax, and email.
  • Maintained regular communication with clerical supervisors to ensure alignment and awareness of operational requirements.
  • Delivering high quality customer service to all internal and external customers
  • Performed Reception duties while maintaining strict adherence to CAA (Civil Aviation Authority) regulations.
  • Processed transshipments, including securing onward bookings and obtaining security clearance.
  • Liaised effectively with airlines, carriers, handling agents, and warehouse teams to coordinate build and break requirements.
  • Ensured full compliance with security, health and safety, and company regulations.

Warehouse Operative

BTN Turbo
Cowley, Hillingdon
11.2017 - 02.2019
  • Managed stock within the stores department, handling goods received and dispatched.
  • Achieved AITT Operator Certificates for electric pallet stacker and mobile elevating lift platform (MEWP).
  • Performed daily safety checks on equipment and ensured safe operation.
  • Loaded and unloaded deliveries manually and using a pallet stacker.
  • Inspected incoming goods for damages or discrepancies and booked them in efficiently.
  • Moved stock strategically for easier picking and space optimisation.
  • Accurately picked, packed and prepared customer orders within SLA requirements, ensuring safe transit packaging.
  • Built pallets for bulk orders.
  • Participated in annual stock checks.

Warehouse Operative

TFA Raised Access Flooring
Uxbridge, Hillingdon
04.2016 - 11.2017
  • Optimised layout of overstocked warehouse to increase safety and efficiency, securing a permanent Warehouseman role.
  • Completed First Aid and Fire Marshal training.
  • Conducted daily safety checks on forklifts, pump trucks, ladders and fire alarm systems.
  • Maintained warehouse cleanliness and performed general maintenance duties.
  • Picked, packed, and dispatched flooring materials, loaded/unloaded vehicles by forklift or by hand.
  • Managed storage of palletised goods and small materials within the stockroom.
  • Processed orders from site managers and raised purchase orders for stock replenishment.
  • Arranged courier collections and deliveries between warehouse and sites.

Warehouse Operative

Clear Channel
Hayes, Hillingdon
01.2014 - 03.2016
  • Progressed from Apprentice to full-time Warehouse Operative after completing warehousing qualifications.
  • Prepared posters for dispatch, including barcoding, rolling, and zip application using machinery and manual methods.
  • Picked and processed poster orders based on site paperwork.
  • Gained Counterbalance Forklift certification. Handled loading/unloading of stock from vans and lorries.
  • Maintained warehouse and yard cleanliness and general upkeep.
  • Received, booked in, and replenished stock using EAM software.
  • Carried out daily maintenance and safety inspections on poster machinery and forklifts.
  • Provided hands on training and mentoring to new team members on machinery and daily responsibilities.

Education

Warehouse & Storage Intermediate Level

Apprenticeship
04.2001 -

Functional Skills In Mathematics

Apprenticeship
04.2001 -

Functional Skills In English

Apprenticeship
04.2001 -

Employee Rights & Responsibilities In Logistics

Apprenticeship

Warehousing and Storage

Apprenticeship

Employability & Personal Development

Apprenticeship

Introduction To Customer Service

Apprenticeship

Electrical Electronics

East Berkshire College

Skills

  • Communication
  • Customer Service
  • Creativity
  • Problem Solving
  • Flexibility
  • Teamwork
  • Attention To Detail
  • Initiative

Affiliations

  • Drawing/Art, Football, Gaming, Fashion, Sports, Music

References

References available upon request.

Timeline

Warehouse Supervisor / Service Technician

Mills Ltd
08.2022 - Current

Purchasing/Stock Controller

Mills Ltd
01.2021 - 08.2022

Warehouse Operative/Driver

Mills Ltd
06.2020 - 01.2021

Cargo Agent

Menzies Aviation
02.2019 - 04.2020

Warehouse Operative

BTN Turbo
11.2017 - 02.2019

Warehouse Operative

TFA Raised Access Flooring
04.2016 - 11.2017

Warehouse Operative

Clear Channel
01.2014 - 03.2016

Warehouse & Storage Intermediate Level

Apprenticeship
04.2001 -

Functional Skills In Mathematics

Apprenticeship
04.2001 -

Functional Skills In English

Apprenticeship
04.2001 -

Employee Rights & Responsibilities In Logistics

Apprenticeship

Warehousing and Storage

Apprenticeship

Employability & Personal Development

Apprenticeship

Introduction To Customer Service

Apprenticeship

Electrical Electronics

East Berkshire College

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