Safwan Zumlat
London
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Supervisor
DO&co
London
09.2023 - Current
- Offered instruction, coaching and motivation for enhanced team morale.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Built customer retention and satisfaction by delivering top-quality service.
- Managed staff rotas, planning workloads effectively and strategically.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
Flight coordinator
do&co
City of London
09.2022 - 09.2023
- Constantly monitored flight operations data on [System], issuing notifications and warnings to safeguard the continuation of safe flight operations.
- Managed and adjusted flight crew staffing rosters to achieve optimal staffing levels.
- Facilitated safe and efficient aviation operations of [Number]+ flights per [Timeframe].
- Liaised with [Organisation] to ensure all necessary over-flight clearances were obtained to deliver seamless flying programme.
- Attended [Frequency] training opportunities to keep up to date knowledge on aviation safety standards and best operating practices.
- Delivered complete pre-flight briefings to [Number] aircrews per [Timeframe], providing critical air safety information to ensure safe flight operations.
- Identified and reported aircraft security hazards and areas of non-regulatory compliance.
- Examined and approved flight plans.
- Guaranteed operational compliance with ICAO, EU, national and government regulations.
Restaurant manager
maramia
London
05.2019 - 10.2021
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
Education
Bachelor of Business Administration -
University of Bolton
Bolton 03.2020 - 11.2022
Skills
- Data collection and analysis
- Employee management
- Integrative negotiation
- Office 365 proficient
- Target-driven
- Business administration
- Customer service
- Business development
- Issue resolution
- Business planning
- Motivational communication
- High-value project management
- Team supervision
- Inspiring leadership
- Operations management
Languages
English
Fluent
Arabic
Native
Timeline
Supervisor
DO&co
09.2023 - Current
Flight coordinator
do&co
09.2022 - 09.2023
Bachelor of Business Administration -
University of Bolton
03.2020 - 11.2022
Restaurant manager
maramia
05.2019 - 10.2021
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