serkan kutluktemur
stevenage,united kingdom
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
MEYDAN DONER RESTAURANT
WAITER
ISTANBUL, TURKEY
08.2021 - 12.2021
- Sales Manager,
- • Communicating with customers face to face, via phone calls & email.
- • Controlled costs and optimized spending via restructuring of budgets for labour, capital assets, inventory purchasing and technology upgrades
- . • Maximized performance by monitoring daily activities and mentoring team members.
- • Kitchen Manager
- • Ordering needed items to the supplier
- • Advertising the restaurant
- • Covering the missing staff places
SAZELI CAFFE
MANAGER
ISTANBUL, TURKEY
01.2020 - 07.2021
- Manager, SAZELI CAFE USKUDAR
- • Communicating with customers face to face, via phone calls & email.
- • Controlled costs and optimized spending via restructuring of budgets for labour, capital assets, inventory purchasing and technology upgrades.
- • Ordering needed items to the supplier
- • Advertising the restauran
- t • Covering the missing staff places
Education
A-Levels - HOTEL AND TOURISM
ESKISEHIR ANADOLU UNVERSTESU
ESKISEHIR 09.2021 - 05.2022
SVQ Level 3 - ECONOMY AND BUSSINES
ECZASI NESEM ANADOLU LISESI
ISTANBUL 09.2017 - 05.2021
Skills
- Hardworking person
- social person
- advisory services
- Spirits knowledge
- Cleaning requirements
- Food and beverage knowledge
- Extensive hospitality background
- Highly responsible and reliable
- Spirits, wine and food service
- Table service
Languages
English
Intermediate
Turkish
Native
Timeline
A-Levels - HOTEL AND TOURISM
ESKISEHIR ANADOLU UNVERSTESU
09.2021 - 05.2022
MEYDAN DONER RESTAURANT
WAITER
08.2021 - 12.2021
SAZELI CAFFE
MANAGER
01.2020 - 07.2021
SVQ Level 3 - ECONOMY AND BUSSINES
ECZASI NESEM ANADOLU LISESI
09.2017 - 05.2021