Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

serkan kutluktemur

stevenage,united kingdom

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

MEYDAN DONER RESTAURANT

WAITER
ISTANBUL, TURKEY
08.2021 - 12.2021
  • Sales Manager,
  • • Communicating with customers face to face, via phone calls & email.
  • • Controlled costs and optimized spending via restructuring of budgets for labour, capital assets, inventory purchasing and technology upgrades
  • . • Maximized performance by monitoring daily activities and mentoring team members.
  • • Kitchen Manager
  • • Ordering needed items to the supplier
  • • Advertising the restaurant
  • • Covering the missing staff places

SAZELI CAFFE

MANAGER
ISTANBUL, TURKEY
01.2020 - 07.2021
  • Manager, SAZELI CAFE USKUDAR
  • • Communicating with customers face to face, via phone calls & email.
  • • Controlled costs and optimized spending via restructuring of budgets for labour, capital assets, inventory purchasing and technology upgrades.
  • • Ordering needed items to the supplier
  • • Advertising the restauran
  • t • Covering the missing staff places

Education

A-Levels - HOTEL AND TOURISM

ESKISEHIR ANADOLU UNVERSTESU
ESKISEHIR
09.2021 - 05.2022

SVQ Level 3 - ECONOMY AND BUSSINES

ECZASI NESEM ANADOLU LISESI
ISTANBUL
09.2017 - 05.2021

Skills

  • Hardworking person
  • social person
  • advisory services
  • Spirits knowledge
  • Cleaning requirements
  • Food and beverage knowledge
  • Extensive hospitality background
  • Highly responsible and reliable
  • Spirits, wine and food service
  • Table service

Languages

English
Intermediate
Turkish
Native

Timeline

A-Levels - HOTEL AND TOURISM

ESKISEHIR ANADOLU UNVERSTESU
09.2021 - 05.2022

MEYDAN DONER RESTAURANT

WAITER
08.2021 - 12.2021

SAZELI CAFFE

MANAGER
01.2020 - 07.2021

SVQ Level 3 - ECONOMY AND BUSSINES

ECZASI NESEM ANADOLU LISESI
09.2017 - 05.2021
serkan kutluktemur