Seriff Sowe
Birmingham,West Midlands
Summary
Knowledgeable about maintaining safety and security in various environments. Strong communication and observational skills, with calm and composed demeanour during emergencies. Ready to use and develop attention to detail, problem-solving, and interpersonal skills in the role.
Reliable and proactive, bringing strong observational skills and calm demeanour. Skilled in conflict resolution and maintaining secure environments, with a focus on customer service. Dedicated to contributing to the safety and security of the role.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Dependable in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Skilled Security Officer with knack for maintaining safe and secure environments. Successfully managed diverse security challenges by swiftly assessing situations and implementing appropriate measures. Known for enhancing site safety, reducing incidents, and building solid relationships with team members and clients.
Overview
3
3
years of professional experience
Work History
Security officer
profile security Ltd
Birmingham, West Midlands
02.2021 - 03.2024
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Upheld strict access controls for ensuring building security.
- Checked ID cards and documented details in security log.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Eliminated unauthorised access through effective employee and visitor screening.
- Investigated alarms and incidents with rigorous evidence collection.
- Identified safety risks by analysing reports and camera footage.
Security Officer
Professional Security
Birmingham, west midland
01.2021 - 09.2021
- doors supervisor and main building.
- Monitored and authorised the entrance and departure of employees and visitors daily.
- Ensured safe and secure crowd control outside the venue, adhering to regulations.
- Upheld strict access controls for ensuring building security.
- Create a hazard-free environment by reporting building damage and irregularities.
- Employed covert surveillance to monitor individuals and gather evidence of violations.
- Coordinated with other officers on shift changes smoothly and effectively.
- Resolved complex issues promptly, ensuring minimal disruption to the customer experience.
- Led cross-functional teams, maximising business growth potential.
- Streamlined operational procedures to improve efficiency in experience delivery.
- Established strong rapport with customers through effective communication skills.
- Developed creative strategies for improved brand identity and customer engagement.
- Introduced innovative technologies to enhance overall customer journey and satisfaction.
Education
Foundation Degree in Arts - Health and social care
Elizabeth School Of London
Birmingham 10.2024 -
NVQ Level 2 - certificate Academy
Academy Alpha Training
Birmingham 11.2020 - 01.2021
A-Levels - Certificate Scolari;s
South city college
Birmingham02.2018
Skills
- Security Guard License
- Theft prevention training
- Surveillance
- Risk analysis training
- Conflict resolution techniques
- File and records management
- Superior customer service
- Electronic surveillance
- Safety and security
- Emergency response
- Arrest procedures
- Radio communications
- Communication skills
- Interpersonal communication
- Team Leadership
- Public speaking
- Strategic planning
Timeline
Foundation Degree in Arts - Health and social care
Elizabeth School Of London
10.2024 -
Security officer
profile security Ltd
02.2021 - 03.2024
Security Officer
Professional Security
01.2021 - 09.2021
NVQ Level 2 - certificate Academy
Academy Alpha Training
11.2020 - 01.2021
A-Levels - Certificate Scolari;s
South city college
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