SÉRGIO PESSEGUEIRO

• Analyzed user/business requirements, functional specifications, and use case documents to create test plans, acceptance criteria, and test cases in Gherkin.
• Collaborated closely with customers/stakeholders, product owners, business analysts, product designers, and development teams to ensure the delivery of flawless products and features.
• Demonstrated knowledge and application of the SDLC, QATestingProcess, and Agile/Scrum methodology.
• Utilized the latest testing techniques and specialist software tools to improve testing efficiency and effectiveness.
• Tested and validated web-based applications using various testing types, including Black Box, andGrey Box.
• Functional, and Non-Functional types such as Smoke, Regression, UI, Browser Compatibility, Cross-Platform testing.
• Conducted API testing using Postman and ReadyAPI/SOAP UI to ensure the proper functioning of API endpoints.

• Simplified client specifications into logical steps for project plans to achieve timely deliveries and meet requirements.
• Assessed software functionality and designed automated tests in C# (NUnit) to identify bugs and validate application performance.
• Analysed logs and test results to investigate errors in software, highlighting causes to help developers create fixes.
• Used Agile development methodologies as part of continual software evolution and innovation.

• Trained new team members in cash register operation, stock procedures and customer service.
• Stayed up-to-date on product range to provide helpful advice to customers.
• Worked closely with front-of-house staff to facilitate positive customer experiences.
• Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.

First Class Honours