Serge Mapumba Kabwebwe
Manchester,United Kingdom
Summary
Accomplished professional specializing in project scheduling, documentation management, and meeting facilitation. Expertise in Scrum methodology with a strong focus on project monitoring, quality assurance, and risk management. Proven ability to enhance client relations and leverage data analysis for informed decision-making. Dedicated to achieving successful project outcomes through strategic planning and execution.
Overview
12
12
years of professional experience
Work history
Junior Project Manager
Huggle
London, City of London
03.2023 - 12.2024
- Delivered projects on time and within budget through diligent progress monitoring.
- Managed project timelines using Microsoft Project to track deliverables effectively.
- Coordinated communication between project teams and stakeholders to enhance information flow.
- Identified obstacles for risk management and formulated effective mitigation strategies.
Manager
Tossed
London
03.2022 - 12.2023
- Enhanced workflow and service delivery through daily operations oversight.
- Guided team performance with targeted training to boost productivity.
- Implemented process improvements to elevate operational efficiency and customer satisfaction.
- Crafted training materials for effective onboarding and continuous learning.
- Maintained organised, safe environment for employees and patrons.
- Resolved staff conflicts by listening actively and mediating effectively.
- Mentored team members while monitoring daily activities to optimise performance.
General Manager
Indingo
London, City of London
03.2019 - 12.2021
- Oversaw daily operations to ensure alignment with strategic goals and organisational standards.
- Developed and implemented process improvements, boosting operational efficiency and productivity.
- Mentored department managers to enhance leadership skills and promote team collaboration.
- Led cross-functional teams to execute initiatives that improved service delivery and customer satisfaction.
Project Coordinator
Tortillas
Camden, City of London
04.2017 - 12.2019
- Supervised multiple projects from initiation to delivery by prioritising needs and delegating tasks.
- Coordinated project schedules to ensure timely completion of deliverables.
- Monitored project progress to identify risks and implement solutions.
- Facilitated meetings to align team objectives with project goals.
- Developed and maintained project documentation for stakeholder review.
- Communicated with team members to gather updates and resolve issues efficiently.
- Trained new team members on project management tools and processes.
- Managed resource allocation across several projects to optimise performance.
Student Embasador
Buckinghamshire University
High Wycombe, Buckinghamshire
02.2016 - 12.2016
- Created impactful PowerPoint presentations to communicate project findings.
- Assisted faculty in organising events, ensuring efficient logistics and schedules.
- Collaborated on group assignments to enhance teamwork and communication skills.
Junior Project Manager
Mercedes Benz
East london , East london
02.2013 - 02.2015
- Coordinated communication between project teams and stakeholders to enhance information flow.
- Managed project timelines with Microsoft Project, ensuring timely completion of deliverables.
- Assisted in project planning and scheduling to facilitate successful outcomes.
- Supported documentation processes, including meeting minutes and project updates for clarity.
Education
Master of Science - Project Management
Salford University
ManchesterBachelor of Arts - Business Management
Buckinghamshire New University
WycombeSkills
- Project scheduling and planning
- Documentation management
- Meeting facilitation
- Scrum methodology
- Project monitoring and oversight
- Client relations and interfacing
- Scope and risk management
- Quality assurance
- Data analysis capability
Timeline
Junior Project Manager
Huggle
03.2023 - 12.2024
Manager
Tossed
03.2022 - 12.2023
General Manager
Indingo
03.2019 - 12.2021
Project Coordinator
Tortillas
04.2017 - 12.2019
Student Embasador
Buckinghamshire University
02.2016 - 12.2016
Junior Project Manager
Mercedes Benz
02.2013 - 02.2015
Bachelor of Arts - Business Management
Buckinghamshire New University
Master of Science - Project Management
Salford University