Serge Utting
Norwich
Summary
In 2021, I transitioned from a successful career in IT Recruitment and Sales to pursue a passion for technology as a Software Development Apprentice . I've always had a strong interest in technology, spending much of my free time learning new skills even before making the career switch.
Since starting at NIQ Brandbank, I've gained hands-on experience with CSS , Docker , CLI , C# , SQL , Object-Oriented Programming , PHP , Microsoft Azure , JavaScript , .NET Framework , TypeScript , HTML , and Linux .
I work with a distributed development team across the UK, Latin America, India and Eastern Europe, applying Agile and Scrum practices to deliver effective software solutions.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Apprentice Software Developer (Level 4)
NIQ Brandbank
Norwich, Norfolk
04.2022 - Current
Full Stack Software developer
Reading Genie
Norwich, Norfolk
11.2023 - 12.2024
Created an app which leverages AI, to inspire reluctant children to read again. A project initiated at Sync the City.
Apprentice Software Developer (Level 3)
NIQ Brandbank
Norwich, Norfolk
01.2022 - 03.2022
Sales & IT Recruitment
Various
United Kingdom
01.2010 - 12.2020
- Client acquisition & relationship building: Prospected, pitched, and built long-term relationships with clients, understanding their needs and offering tailored solutions.
- Sales pitching: Created and delivered engaging pitches to win new clients and hit sales targets.
- Training: Designed and delivered training to boost team skills in client engagement, sales, and negotiation.
- Presenting: Delivered presentations and created resources to share best practices and improve team performance.
Education
NVQ Level 3 - Software Development
Baltic Apprenticeships
United Kingdom 01.2021 - 03.2022
NVQ Level 4 - Software Development
Baltic Apprenticeships
United Kingdom 04.2022 - 04.2025
Skills
- C#
- Net Framework
- TypeScript
- JavaScript
- SQL
- CSS
- Object-Oriented programming
- Docker
- CLI
- PHP
- Microsoft Azure
- HTML
- Linux
- APIs (RESTful)
- LLM & Basic Prompt Engineering
- NLP (basic)
- Software & games testing
- Business Analysis
- Requirements Elicitation
- Business Process Mapping
- Business case creation
- Agile Methodologies
- Scrum
- Stakeholder management
- Delivering software demos
- Creating and delivering training to teams
- Jira, Trello
Languages
English
Native
French
Intermediate
Volunteer Experience
- nor(DEV): Norfolk Developers: 2024 & 2025 Volunteer
- Sync the City participant 2024
Timeline
Full Stack Software developer
Reading Genie
11.2023 - 12.2024
Apprentice Software Developer (Level 4)
NIQ Brandbank
04.2022 - Current
NVQ Level 4 - Software Development
Baltic Apprenticeships
04.2022 - 04.2025
Apprentice Software Developer (Level 3)
NIQ Brandbank
01.2022 - 03.2022
NVQ Level 3 - Software Development
Baltic Apprenticeships
01.2021 - 03.2022
Sales & IT Recruitment
Various
01.2010 - 12.2020
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