Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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SERGE TASSIN

SERGE TASSIN

Richmond

Summary

Highly motivated and confident professional with over 25 years of diverse experience in customer service, catering, hospitality, and retail industries across the United Kingdom and France. Thorough team contributor with strong organisational capabilities, equipped with problem-solving abilities, a willingness to learn, and excellent communication skills. Effective at prioritising tasks and meeting deadlines.

Overview

27
27
years of professional experience

Work History

Kitchen Porter (temporary)

Staffing Agencies
11.2023 - Current
  • Kept kitchen environments consistently clean and well-organised in multiple busy restaurants and catering establishments across London.
  • Adapted quickly to different teams and work environments.
  • Performed dishwashing, cleaning, and food preparation tasks efficiently.
  • Ensured compliance with health, hygiene, and safety regulations.


Kitchen Assistant

The White Cross
11.2021 - 10.2023
  • Washing up.
  • Food preparation.
  • Maintained cleanliness and organisation of kitchen stations and storage areas.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.

Kitchen Porter

Jackson + Rye
05.2018 - 10.2021
  • Washing up.
  • Washed and peeled produce and prepared ingredients and equipment to support kitchen workflow.
  • Daily and weekly kitchen cleaning duties.
  • Supported kitchen staff during peak times, ensuring timely completion of tasks without compromising quality.

Customer Service Advisor

B&Q
02.2013 - 03.2018
  • Worked in busy DIY store's gardening department, handling a range of garden supplies like plants, small trees, garden furniture, patio, and outdoor products.
  • Assisted customers with purchasing choices, identified needs, and used product expertise to suggest appropriate options.
  • Placed and picked orders for home delivery and in-store collection.

Sale Assistant

Ryman Ltd
10.2007 - 12.2012
  • Operated tills and provided excellent customer service.
  • Processed deliveries, restocked sales areas and stockroom.
  • Maintained visual merchandising standards by cleaning and organizing window and point of sale (POS) displays.

Chef

The Roebuck
10.2003 - 08.2007
  • Ensured quality, presentation and proper quantities of plated food from line activities.
  • Checked food deliveries to verify highest quality foods to uphold restaurant standards.
  • Maintained high level of hygiene and cleanliness.

Sale Assistant

FDB Retailers Ltd
07.1998 - 09.2003
  • Processed cash and card payments during busy shopping periods and minimised customer waiting times.
  • Received and managed deliveries within tight deadlines.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.

Education

CAP (NVQ Level 1) - Electrical

Lycee Professionnel Guynemer
Dunkerque, France
1982

BEPC (GCSEs) -

Lycée Paul Langevin
Avesnes-les-Aubert, France
1980

Skills

  • Strong written and verbal communication, effective with teams and customers
  • Excellent customer service, building strong relationships
  • Proficient in IT and essential software
  • Organised with effective time management in fast-paced environments
  • Knowledge of food hygiene and safety standards
  • Food storage safety and compliance
  • Experienced in handling hazardous chemicals

Languages

French
First Language
English
Proficient
C2

Hobbies and Interests


  • Gaming: Passionate about gaming, both as a player and follower of industry trends, enjoying immersive experiences and strategic thinking.
  • PC Building: Enthusiastic about building custom gaming PCs and staying updated with the latest advancements in technology and hardware.
  • Travelling: Love discovering new countries and cultures, with a particular passion for experiencing local cuisines and food traditions.
  • Movie & Music: I enjoy watching movies, tv shows and discovering new music across various streaming devices and platforms.

Timeline

Kitchen Porter (temporary)

Staffing Agencies
11.2023 - Current

Kitchen Assistant

The White Cross
11.2021 - 10.2023

Kitchen Porter

Jackson + Rye
05.2018 - 10.2021

Customer Service Advisor

B&Q
02.2013 - 03.2018

Sale Assistant

Ryman Ltd
10.2007 - 12.2012

Chef

The Roebuck
10.2003 - 08.2007

Sale Assistant

FDB Retailers Ltd
07.1998 - 09.2003

CAP (NVQ Level 1) - Electrical

Lycee Professionnel Guynemer

BEPC (GCSEs) -

Lycée Paul Langevin

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