Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
SERENE KAUR

SERENE KAUR

Northfleet, Gravesend ,Kent

Summary

Highly professional with skills in database entry, deadline orientation, and advanced Excel skills. Demonstrates strong team collaboration, customer service, and organisational abilities. Adept at interpersonal communication, problem-solving, and critical-thinking. Committed to leveraging these skills to contribute effectively to team success and organisational goals.

Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
Greenhithe, Kent
01.2023 - 09.2023
  • Interacted with customers daily, handled customer complaints while providing satisfactory customer service
  • Learned to multi-task efficiently during rush hours
  • Worked in a team with other crew members to prepare food and drinks and prepare in-store, drive through and delivery orders
  • Handled a fast-paced environment
  • Worked in an organised manner even under pressure

Data Entry Assistant

Hermes HR Solutions
London, Kent
01.2021 - 05.2022
  • Responded efficiently to data extraction requests
  • Developed proficiency in the use of Excel and fourth hospitality
  • Handled and processed large volumes of Data using exceptional time management skills to meet deadlines
  • Delivered Data Entry to a high standard
  • Maintained spreadsheets using Excel
  • Identified errors in data entry, reporting to supervisors for resolution

Education

GCSE's - 9-5

Bullers Wood School

A-Levels - ABC

Ebbsfleet Academy
Swanscombe, Kent

Skills

  • Database entry
  • Deadline oriented
  • Excel skills
  • Team collaboration
  • Customer service
  • Organisational
  • Interpersonal communication
  • Problem-solving
  • Critical-thinking

Languages

English
Fluent
Hindi
Fluent
Punjabi
Fluent
French (beginner level)
Beginner

References

References available upon request.

Timeline

Crew Member

McDonald's
01.2023 - 09.2023

Data Entry Assistant

Hermes HR Solutions
01.2021 - 05.2022

A-Levels - ABC

Ebbsfleet Academy

GCSE's - 9-5

Bullers Wood School
SERENE KAUR