Serena Simmonds

Currently working as a Registered Mental Health Nurse within an inpatient CAMHS service, providing high-quality, person-centred care to young people experiencing complex mental health difficulties. Responsibilities include risk assessment and management, therapeutic engagement, care planning, medication administration, safeguarding, crisis intervention, and collaborative working within a multidisciplinary team to support recovery and positive clinical outcomes. Regularly work within fast-paced and high-pressure environments, maintaining professionalism, effective communication, and strong interpersonal skills when supporting patients, families, and colleagues.

providing support across a range of psychiatric inpatient settings, including acute adult mental health and learning disability services. Responsibilities included delivering direct patient care under the supervision of qualified nursing staff, supporting individuals with complex mental health needs, assisting with activities of daily living, and contributing to the maintenance of a safe, therapeutic environment. Regularly involved in observations, de-escalation of distressed behaviours, risk monitoring, and supporting care plans as part of a multidisciplinary team. Developed strong communication, teamwork, and crisis management skills while maintaining dignity, respect, and a person-centred approach in often challenging and fast-paced clinical environments.

Provided direct care and therapeutic support to individuals with complex mental health needs, often within a high-risk and structured environment. Responsibilities included supporting patients with daily living skills, engaging in structured therapeutic activities, assisting with risk management and observations, and contributing to care plans as part of a multidisciplinary team. Regularly involved in de-escalation of challenging behaviours, maintaining safety and security within the ward, and promoting recovery, independence, and positive behavioural change. Developed strong skills in communication, resilience, boundary setting, and maintaining a calm, professional approach in high-pressure situations.

Responsibilities included processing high volumes of supplier invoices, matching purchase orders and delivery notes, reconciling accounts, and ensuring accurate and timely payments in line with company procedures. Regularly communicated with internal departments and external suppliers to resolve queries, discrepancies, and payment issues professionally and efficiently. Developed strong attention to detail, organisational skills, and the ability to manage deadlines while maintaining accuracy in a high-volume transactional environment. Gained experience using finance systems and working to strict compliance and audit requirements.

Delivered high-quality, person-centred support to individuals with diverse physical, mental health, and learning disability needs. Responsibilities included assisting with personal care, supporting daily living activities, maintaining accurate documentation, carrying out observations, and working collaboratively with multidisciplinary teams to ensure safe and effective care delivery. Frequently adapted to new environments at short notice, demonstrating strong professionalism, resilience, and the ability to quickly integrate into different teams and follow varying care plans and protocols. Regularly supported individuals experiencing distress or crisis, using effective communication and de-escalation skills to maintain safety and dignity.