Summary
Overview
Work History
Education
Skills
References
Work Authorization
Work Availability
Quote
Timeline
AccountManager
CHARITY SEREKO LEBENYA

CHARITY SEREKO LEBENYA

Birmingham,West Midlands

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Contracted Care Professional

Home Instead Senior Care
10.2022 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Worked well in team setting, providing support and guidance.
  • Organized and detail-oriented with strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated leadership skills in managing projects from concept to completion.

Senior Communication Officer

Gauteng Department of Education
01.2018 - 06.2022
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Applied effective time management techniques to meet tight deadlines.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Volunteered at local community organizations, providing assistance with day-to-day operations.
  • Excellent communication skills, both verbal and written
  • Proven ability to learn quickly and adapt to new situations
  • Self-motivated, with a strong sense of personal responsibility
  • Organized and detail-oriented with a strong work ethic

Chief Personnel Officer

Gauteng Department of Education
01.2017 - 01.2018
  • Recommended and implemented goals and objectives for delivering personnel services.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Maintained confidential personnel records according to established rules and regulations.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Fostered positive work environment through comprehensive employee relations program
  • Liaised between multiple business divisions to improve communications
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance

School Liaison Officer

Gauteng Department of Education
01.2009 - 01.2017
  • Managed a team of 18 School Administrators, dealing with leave administration and ill-health
  • A point of contact for all major projects
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Ran errands and provided general office support in a professional environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Developed strong communication and organizational skills through working on group projects.
  • Delivered services to customer locations within specific timeframes.

Education

Bachelor of Commerce Honors - Industrial & Organizational Psychology

University of South Africa
JOHANNESBURG, SOUTH AFRICA
05.2023

Bachelor of Commerce - Human Resources Management

University of South Africa
JOHANNESBURG, SOUTH AFRICA
04.2021

Diploma - Public Relations Management

Vaal University of Technology
JOHANNESBURG, SOUTH AFRICA
09.2011

High School Diploma -

Port Shepstone High School
PORT SHEPSTONE, SOUTH AFRICA
2000

Skills

  • Professional Correspondence
  • Professional Communication
  • Operational Improvements
  • Project Coordination
  • Report Writing Skills
  • Critical Thinking
  • Policy Implementation
  • Persuasion Skills
  • Data Entry
  • Professional Relationships
  • Professional Networking

References

Available on request.

Work Authorization

Require work sponsorship

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your most unhappy customers are your greatest source of learning.
Bill Gates

Timeline

Contracted Care Professional

Home Instead Senior Care
10.2022 - Current

Senior Communication Officer

Gauteng Department of Education
01.2018 - 06.2022

Chief Personnel Officer

Gauteng Department of Education
01.2017 - 01.2018

School Liaison Officer

Gauteng Department of Education
01.2009 - 01.2017

Bachelor of Commerce Honors - Industrial & Organizational Psychology

University of South Africa

Bachelor of Commerce - Human Resources Management

University of South Africa

Diploma - Public Relations Management

Vaal University of Technology

High School Diploma -

Port Shepstone High School

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CHARITY SEREKO LEBENYA