Seraphine NYEALEVE
Birmingham,United kingdom
Summary
Organized and dependable Administrative Assistant with 6 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Offering strong organizational skills and ability to multitask in diverse environments. Knowledgeable about using Microsoft Office Suite and managing schedules. Ready to use and develop communication, time management, and customer service skills in administrative role.
Overview
9
9
years of professional experience
Work History
Administrative assistant
ECOWAS
Monrovia, Liberia
02.2022 - 08.2024
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Managed front desk duties to ensure smooth operation of reception area.
- Assisted in preparation of regularly scheduled reports for upper management review.
- Improved customer satisfaction through prompt response to email and phone queries.
- Contributed to team effort by accomplishing related results as needed.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Performed bookkeeping tasks, including invoicing and expense tracking.
Administrative Officer
COUNCIL FOR THE REGULATION OF FREIGTH FORWARDING
FCT,Abuja, Nigeria
02.2016 - 01.2021
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Prioritized tasks for timely completion of projects.
- Coordinated travel arrangements for staff members leading to hassle-free business trips.
- Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
- Participated actively in departmental meetings contributing valuable insights and suggestions.
- Organised filing system for important and confidential office documents.
Education
Master of Science - International Business and Human Resource Management
Ulster University Birmingham
Birmingham ,United Kingdom 09.2024 -
Bachelor of Arts - French
Benue State University
Makurdi, Nigeria 02.2010 - 06.2014
Skills
- Microsoft office proficiency
- Email management
- Travel arrangements planning
- Project coordination
- Time management
- Flexibility and adaptability
- Human resources best practices
Timeline
Master of Science - International Business and Human Resource Management
Ulster University Birmingham
09.2024 -
Administrative assistant
ECOWAS
02.2022 - 08.2024
Administrative Officer
COUNCIL FOR THE REGULATION OF FREIGTH FORWARDING
02.2016 - 01.2021
Bachelor of Arts - French
Benue State University
02.2010 - 06.2014
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