Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sennen Squires

Penzance,England

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Waiter

New Delhi Indian
Penzance
07.2023 - 08.2024
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Prepared tables for guests and reset tables between customers.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Memorised complete menu and offered guests knowledgeable suggestions.

Shop cashier

Mounts Bay Trading.co
Penzance
02.2023 - 04.2024
  • Completed opening and closing procedures each day.
  • Scanned products quickly, memorising codes and prices for unmarked products.
  • Helped customers to pack away shopping for improved customer experience.
  • Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Kept checkouts areas and general store clean and orderly.
  • Resolved customer complaints and answered queries about store products.

Front of house team member

The Kings Arms INN
Mousehole
06.2023 - 08.2023
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions.

Education

GCSEs - Art

Humphry Davy School
Penzance
09.2019 - 06.2024

Skills

  • Cash handling
  • Table clearing
  • Table service
  • Cleaning requirements
  • Teamwork
  • Trustworthy

Timeline

Waiter

New Delhi Indian
07.2023 - 08.2024

Front of house team member

The Kings Arms INN
06.2023 - 08.2023

Shop cashier

Mounts Bay Trading.co
02.2023 - 04.2024

GCSEs - Art

Humphry Davy School
09.2019 - 06.2024
Sennen Squires