Summary
Overview
Work history
Education
Skills
Languages
Softwares
Interests
Timeline
Generic
Sendra Luong

Sendra Luong

Abingdon,UK

Summary

Talent Acquisition Business Manager with 10 years' experience working for small to global organisations.


Helped in creating recruitment processes over several countries and drive sourcing cost reduction strategies for small to large businesses.

Overview

12
12
years of professional experience

Work history

Senior Talent Acquisition Business Partner

Novartis
London, City of London
02.2022 - Current
  • Managed recruitment workstreams across multiple countries, including UK, Ireland, and France, Spain, Switzerland, Czech Republic.
  • Presented Talent Acquisition function in workshops for Leadership Teams throughout Europe.
  • Collaborated with Key Opinion Leaders and Operational Managers to develop effective recruitment strategies.
  • Partnered with Medical Information, Scientific Writing, and Regulatory Affairs teams to align efforts.
  • Prepared and delivered persuasive business proposals and recommendations to senior management.
  • Engaged with Global Procurement and Sales/Marketing teams to enhance recruitment initiatives.

EMEA Senior Talent Acquisition Partner

Abbott Rapid Diagnostics
Oxford, Oxfordshire
06.2019 - 01.2022

Initially joined Alere Toxicology in Oxfordshire to re-establish / set up the recruitment function on 3 sites in the UK.

  • Direct Sourcing for clinical and corporate roles, agreement of terms with external suppliers, work with HR Shared Services on on-boarding process

Promoted in 2020 to manage the recruitment activity for Abbott Rapid Diagnostics in EMEA

  • Managed a team of 4 recruiters across different countries: USA, South Africa, UK and Ireland
  • Participated to the integration of Alere Toxicology into Abbott Rapid Diagnostics which resulted into joining a Global team: One Abbott.

Group Recruitment Lead

Immunodiagnostic Systems (IDS)
Newcastle Upon Tyne
12.2016 - 10.2018

Recruitment:

Management of the Group recruitment across USA, Brazil, UK, Belgium, France, Germany, Italy

  • Implemented and managed recruitment processes for the Group
  • Create and manage Talent pipelines
  • Arrange Personal Profile Analysis (PPA) tests (Thomas International) with candidates and give feedback
  • Record recruitment activities and establish reporting (key metrics)
  • Work with HR leads and Site Managers on each site
  • Manage relationship with Suppliers
  • Saved more than £120,000 / year in recruitment costs by sourcing directly for key positions and re-negotiating agency fees

Marketing:

  • Work with Marketing on Social Media Updates
  • Manage Careers page content
  • Update a CMS system, linked to the website vacancies
  • Create and promote Linkedin Life Page with content (pictures, text, updates, newsfeed…).

Talent Acquisition Specialist and Supply Chain Coordinator

RPO at Balfour Beatty (Advantage xPO Agency)
Newcastle upon Tyne
03.2015 - 12.2016

Talent Acquisition:

Manage entire recruitment process within the Civil Engineering / Nuclear industry

Supply Chain Coordination:

Balfour Beatty in the UK operated a Preferred Supplier Arrangement for all permanent, contract and temporary recruitment across diverse range of operations and functions

  • Manage PSL on the permanent side of the business, for some major projects.
  • Positively influence hiring leaders to apply best practices and talent acquisition tools.

Microsoft Dynamics CRM Recruitment Consultant

Nigel Frank International
Newcastle upon Tyne
06.2014 - 02.2015
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Briefed candidates about responsibilities, salary and job benefits.
  • Headhunting on different social media / platforms
  • Business Development on Microsoft Dynamics CRM Market in French speaking countries

Business Development Account Manager

Utilitywise
South Shields, South Tyneside
03.2013 - 04.2014

Analyse and develop the Belgian and French Energy B2B markets. Energy Consultancy.

  • Contact and convert potential customers via telephone, email and in-person enquiries.
  • Influence key decision-making and established trust with stakeholders.
  • Design strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
  • Develop partnerships with energy suppliers
  • Manage a team of 15 consultants (during Team Leader's annual leave)

Education

Master II – Management International Development - International Strategy, International Trade

ESCG Paris
Paris
03.2013

Bachelor Degree, Applied Modern Languages – Translation in English, Spanish, French Economy / Marketing / Law - Economy, Marketing, Law, Insurance

Université Paris X Nanterre
Nanterre, France
11.2010

Skills

  • Talent management
  • Create processes
  • Stakeholders engagement / management
  • Recruitment planning
  • Talent mapping
  • Project management
  • Team management

Languages

French, English
Native language
Spanish
Advanced
C1
Italian
Upper intermediate
B2
Dutch
Elementary
A2

Softwares

Application Tracking Systems (ATS): Talentlink, ICIMS, Workday, TALEO, 

CRM: Syteline, Sugar, Microsoft Dynamics CRM

ERP: Infor Syteline, SAP, AS400

Interests

Oxford Speakers Club

Vice President of Public Relations 

Level 4 of pathway: Motivational Strategies 


Coaching and Development - Certified Life Coach (February 2019)


Sports 

Tennis competitions

Running (Edinburgh Half-Marathon 2017, Brussels Half-Marathon 2018, Great North Run 2018, Paris Half-Marathon 2019)

Timeline

Senior Talent Acquisition Business Partner

Novartis
02.2022 - Current

EMEA Senior Talent Acquisition Partner

Abbott Rapid Diagnostics
06.2019 - 01.2022

Group Recruitment Lead

Immunodiagnostic Systems (IDS)
12.2016 - 10.2018

Talent Acquisition Specialist and Supply Chain Coordinator

RPO at Balfour Beatty (Advantage xPO Agency)
03.2015 - 12.2016

Microsoft Dynamics CRM Recruitment Consultant

Nigel Frank International
06.2014 - 02.2015

Business Development Account Manager

Utilitywise
03.2013 - 04.2014

Master II – Management International Development - International Strategy, International Trade

ESCG Paris

Bachelor Degree, Applied Modern Languages – Translation in English, Spanish, French Economy / Marketing / Law - Economy, Marketing, Law, Insurance

Université Paris X Nanterre
Sendra Luong