Senayo Akosi
London,County
Summary
Dedicated professional with a strong focus on quality assurance and proactive task completion. Demonstrates exceptional customer service skills, ensuring client satisfaction and operational efficiency. Committed to maintaining high standards and continuously improving processes to achieve excellence in all tasks undertaken.
Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
General cleaner
Good Neighbour Estate
London, Greenwich
03.2020 - Current
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Adhered to health and safety regulations to maintain safe environment for customers.
- Worked quickly to complete cleaning within allotted timeframes.
- Spot cleaned and sanitised high-touch areas.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
volunteer church cleaner
non
London, City of London
05.2009 - Current
- Kept communal areas tidy and well-organised for optimal functionality.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
Care assistant
Delta Nursing Agency
London, City of London
05.2005 - 05.2008
- Assisted in daily living activities for enhanced patient comfort.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Delivered excellent customer service by addressing concerns of patients' families.
- Respected privacy and dignity of each resident during provision of care services.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Provided attentive first-hand care, comfort and safety to patients.
Factory worker
Mc Vities
City of London
07.2007 - 04.2008
- Participated in job rotation schemes to broaden skillset and understanding of factory operations.
- Loaded and unloaded goods from lorries, minimising damage to stock.
- Worked well under pressure whilst ensuring attention to detail.
- Enhanced team morale with effective communication skills.
- Ensured safety protocols for reducing on-site accidents.
- Sorted, classified and packed products by size and weight, verifying conformance to quality standards.
- Followed assembly instructions to accurately complete jobs.
Education
SVQ Level 1 - Health and Social Care
Vocational Training
London 05.2005 - 05.2006
Higher National Diploma - FIninacial Studies
Federal Polytechnic Ilaro
Ogun State , Nigerial 08.1995 - 07.1997
Skills
- Proactive task completion
- Focused on quality assurance
- Customer Service
References
References available upon request.
Timeline
General cleaner
Good Neighbour Estate
03.2020 - Current
volunteer church cleaner
non
05.2009 - Current
Factory worker
Mc Vities
07.2007 - 04.2008
Care assistant
Delta Nursing Agency
05.2005 - 05.2008
SVQ Level 1 - Health and Social Care
Vocational Training
05.2005 - 05.2006
Higher National Diploma - FIninacial Studies
Federal Polytechnic Ilaro
08.1995 - 07.1997
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