Summary
Overview
Work History
Education
Skills
Timeline
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SEMIAT ALLI

CLEANER
7 YARDLEY WOOD ROAD

Summary

Enthusiastic and hardworking professional with moderate working experience. Skilled in Microsoft Office, Customer Service, Problem Solutions, Analytical Reasoning, Strategic Planning and People Management. A strong operations professional with a desire to work in a diverse and challenging environment that fosters growth, development, innovation and creativity in its employees and to obtain a challenging position bringing to fore my competence to the service of all.

Overview

9
9
years of professional experience

Work History

CLEANING SUPERVISOR

D AND GINTERNATION AL CLEANING LTD
09.2022 - 06.2023
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records.
  • Completed sales efficiently using Point Of Sale (POS) system.
  • Liaised with customers to determine needs, provide recommendations and upsell services.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
  • Advised customers on optimal product selection to simplify purchasing decisions.
  • Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
  • Trained new employees on procedures, cleaning agents and COVID-19 protocols.
  • Explained tasks and priorities at daily meetings to foster high-level productivity and positive morale.

Cleaning Assistant

TECH EXPOLRE
06.2016 - 12.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Receive and respond to mails .
  • Generated sales by prospecting leads, cold calling and closing deals.
  • Performed routine cleaning equipment and machinery inspections to maintain proper, safe working order.
  • Kept cleaning supplies well-stocked by conducting regular item counts and ordering replacements in advance.
  • Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
  • Followed sanitisation, health and hygiene regulations.

SALES ASSISTANT

SHOPRITE
02.2014 - 03.2016
  • Kept up-to-date on available inventory and new stock lines to efficiently answer customer questions regarding purchasing options.
  • Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays.
  • Went extra mile to locate merchandise for customers by researching and calling associated retail branches.
  • Liaised with customers to determine needs, provide recommendations and upsell services.
  • Addressed and resolved complex customer complaints in calm, efficient and friendly manner.
  • Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
  • Showcased product features and benefits to drive sales.
  • Processed cash and card payments during busy shopping periods to minimise customer waiting times.

Education

Master of Science - Business Administration

UNIVERISTY OF ILORIN
KWARA STATE
05.2013 - 10.2017

Skills

Problem Solving

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Timeline

CLEANING SUPERVISOR

D AND GINTERNATION AL CLEANING LTD
09.2022 - 06.2023

Cleaning Assistant

TECH EXPOLRE
06.2016 - 12.2020

SALES ASSISTANT

SHOPRITE
02.2014 - 03.2016

Master of Science - Business Administration

UNIVERISTY OF ILORIN
05.2013 - 10.2017

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SEMIAT ALLICLEANER