SELVAGANAPATHY JAYAPRAKASH
Summary
An enthusiastic individual with skills as a product manager with Four years of experience in Telecom. Highly skilled in product launch, campaign management, and go-to-market strategy. Innovating on behalf of the customer and collaborating with cross-functional teams to deliver results. Passionate about solving problems and have excellent analytical skills to enhance the firm’s functionality within an . Willing to work as a key player in a challenging environment, with clear career agile environment goals. Looking to learn from colleagues with greater experience to enhance the ability.
Overview
12
12
years of professional experience
Work History
Product Manager
Lycamobile
06.2020 - Current
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Analyzed metrics to measure product performance.
- Boosted customer base penetration using creative promotional approaches.
- Compiled product and customer data to generate informed profit projections.
- Reduced project downtime with quality product inspections.
- Monitored market trends and competitor performance to update promotional strategies.
- Coordinated design meetings and decisions with internal departments and teams.
Operations Analyst
Lyca Mobile
11.2013 - 05.2020
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Consulted with stakeholders to develop operational strategies and processes.
- Developed operational budgets to control costs and monitor spending.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Assessed operational performance to identify areas for improvement.
- Conducted research and analysis to develop model-based solutions to complex operational problems.
- Identified and analyzed project risks and developed mitigation strategies.
Operation Manager
Magna London Ltd
02.2012 - 10.2013
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed systems and procedures to improve operational quality and team efficiency.
- Interacted well with customers to build connections and nurture relationships.
Education
Master of Science - Computer Networking
London Metropolitan University
London01.2012
Skills
- Usability Studies
- Product Roadmaps
- Project Planning
- User and UX Research
- Prioritization and Execution
- Competitive Analysis
- Product Strategy
- Digital Marketing
Timeline
Product Manager
Lycamobile
06.2020 - Current
Operations Analyst
Lyca Mobile
11.2013 - 05.2020
Operation Manager
Magna London Ltd
02.2012 - 10.2013
Master of Science - Computer Networking
London Metropolitan University
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