Summary
Overview
Work history
Education
Skills
Timeline
Generic

Selina Garcia

Norbury,London

Summary

Accomplished professional with a strong foundation in leadership and management, specialising in strategic planning and implementation. Demonstrates expertise in operational efficiency and stakeholder engagement, with a proven track record of enhancing process optimisation and risk management. Adept at analytical problem-solving, effective mentoring, and cross-functional collaboration to drive growth initiatives. Committed to training and development, ensuring team supervision aligns with client and risk issue management objectives. Aspires to leverage skills in presentation to further organisational success.

Overview

24
24
years of professional experience
7
7
years of post-secondary education

Work history

Director, Business Manager covering Growth & Efficiency (G&E)

UBS Wealth Management
London
04.2008 - 08.2025
  • Led design and implementation of new Payments Desk service team of 10 in 2022, enhancing growth and efficiency.
  • Managed team of 22 individuals, including seven direct reports and 15 second line reports until August 2024.
  • Oversee Business Management and Junior Talent in Jersey, fostering development and alignment with London program. Line managing a Business manager and junior talent including interns, apprentices and GTPs.
  • Created Junior Talent programme in Jersey, ensuring integration with initiatives in London.
  • Collaborated with Senior Management to establish strategic priorities and guarantee execution.
  • Served as primary contact for client, process, and risk issues within segment.
  • Prepared and presented business cases to stakeholders for new initiatives and processes.
  • Utilised analytical skills to identify operational challenges and propose effective solutions.

Business Manager to Affluent

UBS Wealth Management
01.2017 - 01.2019
  • Managed a team of eight Client Advisor Assistants to ensure optimal service delivery.
  • Implemented strategic service model changes, resulting in increased efficiency and cost savings.
  • Defined and developed a new role within the team to enhance operational effectiveness.
  • Oversaw appropriate client allocation and servicing during staff transitions.
  • Acted as primary contact for client and risk-related issues.
  • Trained and managed a new service offering within Wealth Management to improve overall efficiency.

Front Office Risk Manager

UBS Wealth Management
01.2008 - 01.2017
  • Conducted presentations on current risk topics to front office quarterly.
  • Developed and reported on risk controls and metrics for all management levels.
  • Trained employees on effective risk controls and comprehensive Risk Framework.
  • Implemented new procedures and policies to enhance risk management.
  • Investigated and reported incidents affecting business operations.
  • Monitored Cross Border Training compliance at the location.
  • Delivered Risk onboarding training for new joiners, ensuring thorough understanding.

Project Support Office Administrator

Barclays
London
12.2007 - 04.2008

Project Team Assistant & PA

BBC
London
05.2007 - 11.2007

Personal Assistant to two Outsourcing Directors

Deutsche Bank
London
10.2006 - 05.2007

Executive Assistant & Administration Support

European Bank for Reconstruction & Development
London
05.2006 - 09.2006

Administration Officer

City of Belmont - Technical Services
03.2006 - 05.2006

PA to the Acting Director of Aged Policy

Department of Health Aged Care Policy
02.2006 - 03.2006

Marketing Assistant

Buck Consultants
London
08.2005 - 11.2005

National Marketing Manager

Diggers Australia Pty Ltd
07.2001 - 06.2005
  • Designed adverts, promotional materials, and a webpage to enhance visibility.
  • Prepared and distributed monthly sales reports for performance tracking.
  • Developed product information to support marketing efforts.
  • Maintained and updated customer databases to ensure data accuracy.
  • Organised and attended trade shows to promote products and network with clients.
  • Supported national Sales team by assisting with client queries and needs.
  • Prepared submissions and tenders to secure new business opportunities.

Education

Investment Operations Certificate -

CISI
01.2013 - 01.2013

Bachelor of Business - Marketing and Public Relations

Edith Cowan University
01.1997 - 06.2000

High School -

Cannington Senior High School
01.1992 - 01.1996

Skills

  • Leadership and Management
  • Strategic Planning and Implementation
  • Operational Efficiency
  • Stakeholder Engagement
  • Analytical and Problem-Solving
  • Training and Development
  • Client and Risk Issue Management
  • Team supervision
  • Risk management
  • Process optimisation
  • Presentation skills
  • Cross-functional collaboration
  • Effective mentoring
  • Growth initiatives

Timeline

Business Manager to Affluent

UBS Wealth Management
01.2017 - 01.2019

Investment Operations Certificate -

CISI
01.2013 - 01.2013

Director, Business Manager covering Growth & Efficiency (G&E)

UBS Wealth Management
04.2008 - 08.2025

Front Office Risk Manager

UBS Wealth Management
01.2008 - 01.2017

Project Support Office Administrator

Barclays
12.2007 - 04.2008

Project Team Assistant & PA

BBC
05.2007 - 11.2007

Personal Assistant to two Outsourcing Directors

Deutsche Bank
10.2006 - 05.2007

Executive Assistant & Administration Support

European Bank for Reconstruction & Development
05.2006 - 09.2006

Administration Officer

City of Belmont - Technical Services
03.2006 - 05.2006

PA to the Acting Director of Aged Policy

Department of Health Aged Care Policy
02.2006 - 03.2006

Marketing Assistant

Buck Consultants
08.2005 - 11.2005

National Marketing Manager

Diggers Australia Pty Ltd
07.2001 - 06.2005

Bachelor of Business - Marketing and Public Relations

Edith Cowan University
01.1997 - 06.2000

High School -

Cannington Senior High School
01.1992 - 01.1996

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Selina Garcia