SELINA APPIAH

• Conducted comprehensive legal research and analysis to inform policy development using legal databases such as West Law, Lexis+ etc.
• Collaborated with stakeholders such as Law Professors, Legal Departmental heads , Senior Lecturers in law to gather insights and perspectives on legal issues and make substantial recommendations.
• Assisted in the development of legal frameworks and guidelines for specific projects such as Comparative analysis of alternative Legal Careers for LL.M students in Teesside University with the Russel Group Universities which increased law student enrollment by 38%.
• Prepared presentations and briefings on employment law, international trade law, Constitutional and Human Rights for academic and professional audiences using PowerPoint and Teams.
• Participated in discussions and workshops on the European Convention on Human Rights to promote understanding of legal policies through Microsoft Teams and in-person meetings.

• Consistently achieved service rating targets, managing customer inquiries with personalized care and attention.
• Ensured compliance with company policies and procedures for improved performance.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Participated in regular training to maintain up-to-date knowledge on company products and policies.

ACHIEVEMENTS

• Helped raised sales by 50% and improved overall customer satisfaction.
• Gained Top Sales Associate with bonus pay thrice .

• Ensured effective communication between the legal department and other units within the assembly. Promoting collaboration and enhancing the overall effectiveness of legal operations.
• Aided in the preparation and review of legal documents, contracts, reports, ensuring accuracy and vivid compliance with local regulations and organizational policies.
• Assisted in the organization of training sessions and workshops for staff on legal compliance and administrative procedures.This contributed to an improved knowledge and competence skills within the Assembly.
• Managed large volumes of data entry tasks, ensuring quick turnaround time by 50% in quarterly reports.

• Managed an internal clients filing system using an in-house system software called the VAT Information Processing System (VIPS).
• Collaborated with law enforcement agencies such as the Regional police and the Customs Services Division of the Authority to enhance revenue collection.
• Registered and reviewed the various Taxpayer Identification Number(TIN) and other government identity documents using an internal software, GIFMIS.
• Cooperated with cross-functional teams to analyze VAT trends, Voluntary compliance rates, filing of Personal Income Tax,Customs duty reports. Thus voluntary compliance increased by 60% compared to previous years.
• Worked earnestly to implement new operational procedures that align with evolving tax laws.

• Assisted in conducting solicitation and maintenance calls to media
• Efficiently assisted in providing accurate, complete and effective communications to visiting journalists, publicity or promotions.
• Worked collectively with immediate supervisors to prepare reports and other correspondence for Presiding Minister and special designates

ACHIEVEMENTS

• Built strong networks within industry, fostering beneficial partnerships and collaborations by 25%
• Communicated effectively with stakeholders, ensuring 90% alignment in PR messaging across all platforms during general elections.