Selin Sonmez Mazmanci
Birmingham,United Kingdom
Summary
I have recently completed Master's in Law, Data and Technology (LLM) with Merit at the University of Birmingham. I have studied law as an undergraduate as well. I have a positive and can-do attitude.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work history
Paralegal
Twinwood Law Practice
Birmingham
06.2025 - 07.2026
- Assist legal team by drafting statements, appeals, and court bundles.
- Support the team on human rights claims by compiling facts for clear submissions.
- Gain knowledge of legal aid compliance and billing processes.
Checkouts & Customer Service Team Leader
WM Morrisons PLC
Birmingham
09.2025 - 07.2026
- Lead checkout and customer service team to maintain smooth, efficient store operations and excellent customer experience.
- Manage daily checkout workflows, monitor queue flow and reallocate staff to reduce delays.
- Coach and train team members on customer service standards, cash handling and loss-prevention procedures.
- Resolve complex customer complaints and escalations promptly to restore satisfaction and retain loyalty.
App Tester (Seasonal)
Eilers & Krejcik Gaming, LLC
Birmingham
12.2024 - 07.2026
- Reviewed A/B tests for i-games and i-gaming platforms at research firm daily.
- Tested subject variations and logged findings for improvement areas.
- Applied safer gambling legislation to in-app UX and user-friendly UI design.
Customer Assistant (Online)
Wm Morrison Supermarkets PLC
Birmingham
03.2025 - 09.2025
- Prepared online orders while supporting daily tasks.
- Developed teamwork, multitasking, time management, and customer service skills.
- Delivered customer satisfaction through initiative, efficient multitasking, and clear communication.
Senior Legal Intern
Safe Sign Technologies
Birmingham
03.2024 - 05.2024
- Collaborated with Oxford and Cambridge academics and researchers on a new legal AI system.
- Contributed to discussions and the development of legal support AI technology.
- Explored legal aspects of emerging technologies while learning more about AI concepts.
Research Assistant
University of Birmingham
Birmingham
01.2024 - 05.2024
- Assisted the Head of Faculty on comparative expert recognition research across the UK and the UAE.
- Supported analysis of expert recognition practices in multiple fields.
- Drafted comparative research materials and assisted with legal writing.
Legal Intern
E&E Law Firm
Ankara
12.2020 - 05.2021
- Completed part-time legal internship at local firm during bachelor's studies.
- Drafted legal documentation for multiple matters and reviewed supporting details.
- Handled claims processing, maintaining clear client updates and records.
- Managed client relations by coordinating information for negotiation conversations.
Education
Master of Laws - LLM in Law, Data and Technology
University of Birmingham
Birmingham 09.2023 - 09.2024
Bachelor of Laws - undefined
Ihsan Doğramacı Bilkent University
Ankara 09.2018 - 01.2023
Skills
- Legal writing
- Teamwork
- Merchandise control
- Communication & Relationship Building
- Legal Research
- Communication
- Data analysis
- Customer service
- Technology Law & GDPR
- Client Relations
- Retail operations
- Team leadership
- Problem Solving
- Google Workspace
- Teamwork & Collaboration
- Time management
LANGUAGES
English
German
Turkish
INTERESTS
Playing the piano, Choir, Animal Lover
Timeline
Checkouts & Customer Service Team Leader
WM Morrisons PLC
09.2025 - 07.2026
Paralegal
Twinwood Law Practice
06.2025 - 07.2026
Customer Assistant (Online)
Wm Morrison Supermarkets PLC
03.2025 - 09.2025
App Tester (Seasonal)
Eilers & Krejcik Gaming, LLC
12.2024 - 07.2026
Senior Legal Intern
Safe Sign Technologies
03.2024 - 05.2024
Research Assistant
University of Birmingham
01.2024 - 05.2024
Master of Laws - LLM in Law, Data and Technology
University of Birmingham
09.2023 - 09.2024
Legal Intern
E&E Law Firm
12.2020 - 05.2021
Bachelor of Laws - undefined
Ihsan Doğramacı Bilkent University
09.2018 - 01.2023