SEKINAT AKEJU
CHATHAM,Kent
Summary
Dedicated Healthcare Support Worker with extensive experience in delivering patient care across various settings. Specialises in assisting with daily living activities, administering medications, and providing emotional support. Collaborates effectively with multidisciplinary teams to enhance patient outcomes while maintaining accurate records and a safe, clean environment.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Healthcare Support Worker
GALILEE CARE LTD
CHATHAM, Kent
01.2023 - Current
- Provided personalised care and support to residents, enhancing their quality of life.
- Supported patients with mobility and personal care tasks, enhancing their independence and dignity.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Aided patients with basic hygiene activities, including washing and bathing.
- Monitored and recorded vital signs, contributing to health assessments and care plans.
- Administered medication to patient as described.
- Provided care to patients following detailed care plans.
- Coordinated with multidisciplinary teams, sharing critical patient observations to optimise care plans.
- Provided compassionate support to promote mental wellbeing, fostering a positive care environment.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Implemented infection control measures, using appropriate PPE and sanitation practices to protect patients and staff.
- Cleaned patient rooms and sanitised kitchen areas to maintain hygiene standards.
- Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Positioned and transported patients in wheelchairs or on movable beds.
- Ensured patient confidentiality by adhering strictly to privacy protocols.
- Collaborated with healthcare professionals to deliver integrated care services.
- Supported residents with mobility issues, using equipment safely to aid movement.
Care Assistant
ST. JOSEPH MEDICAL CENTER
SANGO, OGUN STATE,
03.2018 - 12.2022
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Offered guidance on personal hygiene practices, promoting self-care skills.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Provided emotional support and companionship, building trusting relationships.
- Engaged in respectful communication, respecting the dignity of those in care.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
CUSTOMER CARE Representative
SILVER WATERS
AMUWO ODOFINE, FESTAC TOWN
02.2017 - 03.2018
- Handled high-volume telephone calls to address and resolve customer queries.
- Resolved customer complaints with empathy and professionalism, leading to increased satisfaction and loyalty.
- Managed customer service inquiries via phone, email, and live chat, providing timely and accurate responses to questions and concerns.
- Used excellent and efficient problem-solving skills to address and resolve complex customer issues.
- Used an empathetic and friendly tone when dealing with customer issues and complaints, helping to defuse conflicts and maintain customer satisfaction.
- Maintained engaging conversation with customers to build relationships and upsell further products.
- Monitored email to promptly collect and respond to complaints.
- Kept detailed records of customer interactions for future reference.
- Participated in regular team meetings to discuss performance metrics, set goals, and address customer service challenges.
Accounts Assistant
INDEPENDENT NATIONAL ELECTORIAL COMMISSION
OSUN, OSHOGBO
03.2017 - 02.2018
- Assisted with receiving, processing and verifying all invoices related to accounts payables.
- Prepared invoices based on contract terms and distributed to customers.
- Monitored accounts receivable and payable, ensuring timely collection and payment of invoices.
- Processed financial transactions, accurately recording all outgoing and incoming payments in company ledgers.
- Reconciled bank statements monthly, identifying discrepancies and rectifying them to maintain accurate financial records.
- Prepared month-end closing entries to maintain detailed reporting and recordkeeping.
- Collated invoices, transaction records and accounting certificates.
- Checked imported bank statements into accounts system on a daily basis to keep records up-to-date.
- Kept general ledger documents updated for accurate transaction records.
- Managed petty cash transactions, meticulously documenting expenditures to adhere to company policies.
- Managed petty cash fund for miscellaneous business expenses, ensuring proper documentation and adherence to policy.
- Reconciled Purchase Orders (POs) to produce accurate inventory reports.
- Updated balance sheets with accurate asset and liability information.
Education
NVQ Level 3 - adult and social care
skills consortium shaping tomorrow workforce today
united kingdom01-2016
Higher National Diploma - INSURANCE
Lagos State Polythecnic
lagos state01-2009
GCSEs - MATHEMATICS/ENGLISH/BIOLOGY
molajoye comminity high school
lagos state01-2009
Skills
- Patient care
- Medication administration
- Vital sign monitoring
- Health assessment
- Infection control
- Care plan implementation
- Mobility assistance
- Hygiene maintenance
- Nutritional safety
- Documentation
- Team collaboration
- Emotional support
Languages
English
Proficient
C2
Yoruba
Proficient
C2
Timeline
Healthcare Support Worker
GALILEE CARE LTD
01.2023 - Current
Care Assistant
ST. JOSEPH MEDICAL CENTER
03.2018 - 12.2022
Accounts Assistant
INDEPENDENT NATIONAL ELECTORIAL COMMISSION
03.2017 - 02.2018
CUSTOMER CARE Representative
SILVER WATERS
02.2017 - 03.2018
NVQ Level 3 - adult and social care
skills consortium shaping tomorrow workforce today
Higher National Diploma - INSURANCE
Lagos State Polythecnic
GCSEs - MATHEMATICS/ENGLISH/BIOLOGY
molajoye comminity high school