Summary
Overview
Work history
Education
Skills
Timeline
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Sejjawal Khan

Dublin

Summary

Law Enforcement and Trust & Safety Specialist with 6 years of experience in high-risk escalation management, incident response, and cross-functional collaboration across global tech platforms. Proven expertise in handling law enforcement and regulatory requests, mitigating risks such as fraud and exploitation, and delivering actionable intelligence to internal and external stakeholders. Skilled at translating complex policy and legal frameworks into operational workflows, while supporting platform integrity and compliance.

Overview

6
6
years of professional experience

Work history

Ads Escalations Specialist

Meta contractor
Dublin
04.2025 - Current
  • Manage high-risk escalations on Ads involving deceptive practices, restricted products, and financial scams.
  • Investigate patterns in ad abuse signals using internal tools and cross-functional input.
  • Collaborate with Legal, Product, and Policy teams to resolve violations and influence enforcement strategies.
  • Created and filled protocol gaps, streamlining enforcement processes and helping unclog the pipeline to support increased business revenue.
  • Worked directly on major eCommerce and Ads partners cases, ensuring policy compliance and minimizing risk exposure.
  • Handle sensitive or objectionable ad content, ensuring compliance with platform integrity standards.

TikTok — Trust & Safety (R&S QA)

TikTok
08.2023 - 04.2025
  • Managed and reviewed cases within SLAs, advising stakeholders on risks and combating harmful content, ensuring platform safety and integrity.
  • Partnered with public policy teams to address complex content issues with broader societal implications.
  • Managed and promptly resolved escalation logs to ensure timely resolution.
  • Oversaw vendor partners and led a team of BPO agents to meet performance obligations and achieve service-specific goals..
  • Conducted quality audits and root cause analysis (RCA) to enhance content moderation efficiency, safety practices, and identify process improvements.
  • Conducted trend analysis using internal tools to detect emerging risks and abusive behavior.

TikTok — Trust & Safety (R&S Operation Specialist)

TikTok
Dublin
05.2022 - 08.2023
  • Carried out content operation & strategy optimization on the search trending side, paid attention to trending content quality and safety, with deep understanding and followed up business progress, and helped with product function optimisation
  • Scoped and developed detection criteria for identifying harmful search trends

Whatsapp - Law enforcement specialist

Whatsapp
Remote, Dublin
11.2021 - 05.2022
  • Investigated complex user risks and bad actor behavior, providing data-driven insights and contributing to scalable enforcement strategies aligned with global regulatory frameworks.
  • Communicated findings and mitigation strategies to internal leadership and external partners, supporting cross-functional collaboration and influencing policy improvements.


  • Processed law enforcement inquiries, including subpoenas and emergency requests, ensuring adherence to legal requirements.
  • Collaborated with Meta’s legal and security teams to coordinate responses to high-risk investigations, improving resolution efficiency by 15%.
  • Conducted in-depth investigations of escalated cases, delivering thorough resolutions and communicating findings to internal and external stakeholders.
  • Used internal investigation tools and law enforcement signals to triage and respond to urgent threats
  • Applied Meta’s content policies to assess flagged content, considering context and intent while collaborating with legal, public policy, and product teams.
  • Analyzed trends in law enforcement requests to refine strategies and reduce PR risks.

Twitter - Legal Policy Analyst - Legal

Twitter.Inc
Dublin
05.2021 - 11.2021
  • Managed sensitive content escalations, including financial scam, fraud, and legal violations, ensuring compliance with PR, safety, and legal standards.
  • Led high-priority regulatory and legal escalations by coordinating with Policy, Legal, and Integrity teams to ensure rapid, compliant, and community-focused resolutions across Meta platforms.
  • Worked directly with law enforcement agencies across Europe and India to process legal requests.
  • Drafted and implemented policy enforcement procedures to enhance compliance and mitigate legal risks.
  • Assisted in intellectual property protection initiatives, including trademarks and copyright-related matters.
  • Worked closely with legal teams to ensure content moderation decisions align with local and international regulations.
  • Partnered with public policy teams to address complex content issues with broader societal implications.
  • Created detailed reports on content trends, escalation insights, and policy effectiveness to inform future moderation strategies.


Facebook — Community Operation Analyst

Meta
01.2019 - 03.2021
  • Enforced safety policies, resolving 100+ daily policy violations.
  • Improved community guidelines by identifying behavioral trends, achieving a 90% policy quality score.


  • Provided feedback to Meta’s product teams to improve content moderation tools and enhance policy enforcement effectiveness.
  • Collaborated with trust & safety teams to maintain platform integrity while balancing user safety and policy fairness.


Education

Background In - Computer science

Rathmines College

Skills

  • Data Analysis
  • Legal Compliance & Policy Drafting
  • Cross-functional Collaboration:
  • Technical Tools: SQL, Python, JIRA, OSINT and Data Analytics
  • International Experience: Working experience with government bodies in Europe, India, and US
  • Languages: Native in English, Hindko and Urdu; Fluent in Hindi and Punjabi

Timeline

Ads Escalations Specialist

Meta contractor
04.2025 - Current

TikTok — Trust & Safety (R&S QA)

TikTok
08.2023 - 04.2025

TikTok — Trust & Safety (R&S Operation Specialist)

TikTok
05.2022 - 08.2023

Whatsapp - Law enforcement specialist

Whatsapp
11.2021 - 05.2022

Twitter - Legal Policy Analyst - Legal

Twitter.Inc
05.2021 - 11.2021

Facebook — Community Operation Analyst

Meta
01.2019 - 03.2021

Background In - Computer science

Rathmines College

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