A results-driven and ambitious individual transitioning into the tech industry, with a strong foundation in business operations and a growing skill set in web development. My hands-on experience managing two family-owned restaurants taught me to solve problems efficiently, communicate effectively with diverse stakeholders, and thrive under pressure—qualities essential in fast-paced development environments. I regularly served 40–50 customers per shift, accurately processed over £3,000 in weekly transactions, and supported events for up to 80 guests. My proactive approach led to a 10% reduction in wait times and a 20% increase in repeat business, showcasing my ability to streamline systems and enhance user experiences.
I hold a Level 3 Diploma in Business and Finance, equipping me with an understanding of business processes, financial management, and data handling. Currently, I’m learning to code through freeCodeCamp, having completed nearly 10 hours of HTML practice. I’m now progressing into CSS, JavaScript, and front-end libraries—driven by a commitment to building robust, user-friendly web solutions and beginning a career as a software development technician.
- Operated in two family-owned businesses across two locations, restaurants that hosts events for up to 80 guests.
- Managed cash transactions while serving an average of 50 customers per shift.
- Oversaw operations during manager's absence, ensuring seamless service delivery.
- Coordinated with kitchen staff during peak hours to maintain workflow efficiency.
- Assisted with event setups, enhancing communication and organisational skills.
- Developed problem-solving abilities under pressure while maintaining high service standards.
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Organisation skills
- Administrative skills
- Number skills
- Team working
- Initiative
Driving Licence