Seema Verma
London
Summary
Highly analytical team player with excellent multitasking abilities and a flexible approach to managing competing priorities. Enthusiastic about learning more about the tech insure and finance industry and building a solid career foundation in business analysis.
Overview
11
11
years of professional experience
Work History
Business Analyst Intern
Oeson Private Limited
01.2024 - Current
- Created detailed Power BI, Python, Advance Excel, Statistics reports from sales research for review by development team.
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Developed complex dashboard and reporting tools to track business performance metrics.
Operations Manager
Transglobal Aviations Pvt. Ltd.
07.2023 - 10.2023
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Business Analyst
Rapid Salvage Solutions Pvt. Ltd.
07.2022 - 04.2023
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Utilized data visualization techniques to present and explain complex data sets.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created data models to support decision-making processes.
- Provided technical support for troubleshooting analytics and reporting issues.
- Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
- Performed gap analysis to identify areas of improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Backoffice Executive
Protocol Insurance Surveyors & Loss Assessors Pvt.
02.2021 - 07.2022
- Achieved financial objectives through annual budget preparation, expenditure controls and variances analysis.
- Facilitated smooth onboarding of new employees by coordinating training sessions, providing support materials, and mentoring as needed.
- Ordered office supplies and maintained supplier contacts in database.
- Managed invoices from vendors to assist accounting department in reducing annual expenses.
- Managed back-office sales team through coaching and sales technique training.
- Optimized workflow efficiency by regularly reviewing procedures, identifying bottlenecks, and suggesting improvements where necessary.
- Streamlined back office processes by implementing efficient document management systems and reducing manual tasks.
- Assessed special reports, summarizing information and identifying trends to guide decision making.
- Designed and implemented office policies and enforced standards.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Responsible for evaluation, investigation & processing of insurance claims from initial receipt to conclusiions specially for catastrophic losses.
- Policy wording interpretation regarding property and bank losses.
Claim Handler
Skaad Insurance Surveyors & Loss Assessors Pvt. Lt
09.2016 - 01.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided computer based reports and analytical support as necessary to claim support and finance department needs.
Front Office Executive Assistant
Kamakhya Soft Pvt. Ltd.
07.2013 - 08.2016
- Provided exceptional customer service, addressing needs quickly and efficiently while maintaining a positive demeanor.
- Coordinated travel arrangements for executives, optimizing itineraries and minimizing travel expenses.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted in the onboarding process for new employees, ensuring smooth integration into the team environment.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved communication between departments by creating streamlined processes for sharing important updates and documentation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Reviewed and updated customer information in database for accuracy.
- Coordinated events and worked on ad hoc projects.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Catalogued important documents electronically; ensured easy retrieval and access when required by authorized personnel.
Education
Master of Science - International Business Management
Coventry University
Coventry, United Kingdom05.2024
MBA - Business Administration
Maharshi Dayanand University
India04.2013
Bachelor of Science - Computer Applications
Maharshi Dayanand University
India04.2011
Skills
- Statistical Analysis
- Information Processing
- Technical Design Documentation
- Data Analysis
- Python Programming
- Requirements Analysis
- SQL Proficiency
- Tableau Expertise
- Microsoft Excel
- Pivot tables
- SWOT Analysis
- Requirements Gathering
- Database Management
Timeline
Business Analyst Intern
Oeson Private Limited
01.2024 - Current
Operations Manager
Transglobal Aviations Pvt. Ltd.
07.2023 - 10.2023
Business Analyst
Rapid Salvage Solutions Pvt. Ltd.
07.2022 - 04.2023
Backoffice Executive
Protocol Insurance Surveyors & Loss Assessors Pvt.
02.2021 - 07.2022
Claim Handler
Skaad Insurance Surveyors & Loss Assessors Pvt. Lt
09.2016 - 01.2021
Front Office Executive Assistant
Kamakhya Soft Pvt. Ltd.
07.2013 - 08.2016
Master of Science - International Business Management
Coventry University
MBA - Business Administration
Maharshi Dayanand University
Bachelor of Science - Computer Applications
Maharshi Dayanand University
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