Summary
Overview
Work History
Education
Skills
Mentorship
Extracurricular Activities
References
Timeline
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Seema Singh

Dublin

Summary

A result-oriented professional with over Eighteen years of Digital, SAFe Scaled Agile, and UX transformation. Professional portfolio and program management with a demonstrated history of working in the most recent Clinical, Telecom, Banking, Government, and Entertainment industries. Leadership quality in Business Planning, Project Management, Marketing Strategy, and Business Process Improvement. Strong program and project management professional with a General Management Program focused on Administration and Management and sustainable Team Building proven to have the highest project closure success rate.

Overview

21
21
years of professional experience

Work History

Senior Program Manager (Release Train Engineer)

Pfizer Pharmaceuticals
Dublin
04.2023 - Current
  • Working for different manufacturing sites globally on the Smart Factory program with seven teams and sixty people management.
  • The innovative application develops a platform to improve in-house factory consumers' access and experience in quick turnaround with the most cutting-edge tools and technologies.
  • OKR (Objective and Key Results) that leads to reducing aggregate costs.
  • Identify the gaps and establish proper governance and tools for Digital Applications, Web platforms (public facing secure), Coaching portals, Resources, Digital Asset Management with standardization, IoT, Augmented Reality, Virtual Reality, Digital Twin, and Innovation.
  • Tasks performed: PI planning and SAFe practice with team of sixty.
  • Jira Align practice and team training.
  • Business Owner management to understand the Business Value.
  • Cadence and ART management.
  • Continuous improvement process implementation such as roles and responsibility, tool, and technology best process adoption and elimination.
  • Monitoring and controlling the PI Program Objectives and related OKRs.
  • Leading the team of Product Managers, Product Owners, Scrum Masters, Solution Engineers via various cadence on regular basis such as PO-PM Sync, SOS, Lead Sync.

Senior Program Manager

Walgreens Boots Alliance (EPAM)
Dublin
01.2022 - 04.2023
  • Performing IT consulting services to develop a platform to improve consumers' access and experience CX in healthcare, thereby improving health outcomes and reducing aggregate costs
  • Identify the gaps and establish proper governance and tools for Digital Application, Web platform (public facing secure), Coaching portal, Supplier portal, Customer service portal, In-store Health Corner, and patient care initiatives (Care giver)
  • Tasks performed: Governance and strategy: successfully implemented Steering committee meeting of the leadership team
  • The goal achieved transparency and critical decision-making for a quick turnaround.

Program Manager

Allied Irish Bank (EPAM)
Dublin
01.2020 - 01.2021

Project: Pay a Contact, I am performing IT consulting services to develop a Pay a Contact platform to improve consumer access and mobile banking experience. The React Native and Native code marge strategy for ongoing projects is a critical case. End-to-end payment journey integration for all team reference.

Tasks performed:

  • Tangible in a program management function within high growth financial technology in the European region.
  • Partner with business and customer on the application of traditional RDBMS, Big data to carious product.
  • Analyses and manager technology cost drivers to ensure efficient scale and support of platform capabilities including public cloud migration .
  • I have been involved throughout the lifecycle and led a team of 50 application and infrastructure.
  • Experience supporting external cross-functional stakeholders, product design, product implementation, and testing.
  • Strong communication and interpersonal skills with c-level executives down to the team members and constantly maintaining expectations.
  • Leading and passionate about building and coaching new teams excited to draw insightful conclusions from complex sets of information and communicate them to other stakeholders.
  • Be our customer's most vocal advocate within our organization to ensure they are outstanding the best experience on our platform.

Environment: React Native, GCP, Azure Cloud, java, Spark, Python, Databricks Microsoft Dynamics (MSD), JIRA, Confluence, Microsoft suit

Program Manager

Discovery Networks International (DNI)
Singapore
05.2018 - 01.2020
  • User experience strategy and end-to-end program planning with a date of execution
  • Governance, template establishment, and performance measure Partnership integration with insurance providers BSC, Clover, Buckeye, Horizon with a strong people management skill Coaching WBA employees: HIPAA- reviewing consent and HIPAA requirements with privacy to implement processes that meet privacy considerations Ability to capture, store and analyze short and long-term metrics data-working on product requirements, collaboration with SendBird, and potential use of 3rd party surveyvendor Project management and operational support- delivery of A1C test kits, coordination with CSR, collaboration with the product team, metrics planning support
  • EPAM and coaches are currently filling the need
  • Clinical team engaged in interview process for support
  • Environment: GCP, Azure Cloud, java, Spark, Python, Databricks Microsoft Dynamics (MSD), JIRA, Confluence, Microsoftsuits

Head, Application

Economic Development Board, EDB
Singapore
06.2017 - 04.2018
  • EDB Digital Governance-Grants Management Systems & Respective Eight System Integration
  • Tasks performed: Responsible for required skills and competencies across project teams within program
  • Coordinated and controlled vendors such as IBM, NCS, ATOS, Avnade and Accenture
  • Conducted infrastructure planning-taken initiative to move to Government private cloud
  • Achieved Setup and lead program orchestration
  • Organized Agile workshop-SAFe and Scrum
  • Environment: SQL RDBMS Oracle, Microsoft CRM Dynatrace JIRA LOGIT 8PM COTs MS project management TFS CA API gateways SAP DOS, CON, DR, Crest Testing, .NET JAVA JAVA Script API R Python Hadoop Government Private Cloud

Director

MyTechSoft
Singapore
01.2014 - 05.2017
  • Electronic Medical Record web and mobile application
  • Tasks performed: Successfully manage multiple concurrent projects while keeping team leadership informed of status, potential project risks or pending issues
  • Responsible for 6 SDLCs including mobile, enterprise applications and infrastructure (Cloud)
  • Environment: PHP, AJEX, JAVA

VP, Business Development

Mozat
Singapore
04.2007 - 05.2009
  • Business development mobile community application
  • Task Performed: Analyzed and documented business requirements, meeting minutes, responses to questionnaires and got approval of documents from client in form of sign off
  • Presented various use cases, workflow, screen mock-ups, and conversion requirements
  • 200% in revenue growth by establishing sales funnel from scratch of product (Mobile community application).

Director

Janus Medical Systems
Singapore
12.2013 - 04.2009
  • Personal Medical Record and Electronic Medical Record
  • Tasks performed: Successfully implemented visualization and team alignment process by agile implementation in 3 different locations and successfully connected 3 different geographic stakeholders to avoid miscommunication that led highly productive team
  • Business process re-engineering
  • Project Charter signs off with OEM partner for Agile consultancy.

Account Manager

Spicei2i
Singapore
03.2006 - 04.2007
  • Account management
  • Task Performed: Account management of 12 million annual sales market.

Mother and part time job

Various
India
01.2003 - 02.2006
  • I am taking care new-born and performing various training and a part-time

Education

Solution Architect -

EPAM
07.2022

General Management Programme -

National University of Singapore Business School
03.2015

Post Graduate Diploma in Business Administration -

Maharishi Institute of Management
06.2002

Certified SAFe -

Certified Scrum Master -

PMP-Training -

Trained Certified Agile Practitioner -

Microsoft Certified Professional (MCP) -

Skills

  • IT Strategy
  • Software Development
  • Life Cycle (SDLC)
  • Integration
  • Requirements Analysis
  • Business Analysis
  • Agile Methodologies
  • Vendor Management
  • Consulting
  • Software Project Management
  • Project Delivery
  • Agile Project Management
  • Project Management
  • Office (PMO)
  • Solution Architecture
  • Business Intelligence (BI)
  • Business Process
  • Enterprise Software
  • Improvement
  • Program Management
  • Service Delivery
  • Change Management
  • Stakeholder Management
  • Business Transformation
  • Programme Delivery
  • Project Portfolio Management
  • Strategy
  • Outsourcing
  • IT Service Management
  • Digital Transformation

Mentorship

Mentor, Training women in-tech, Dublin, 07/2022, 12/2022, Mentor 4-6 women to boost their motivation and help in achieving next-level career progression. Regular review goal set-up Prepare for the interview and resume writing. Assist right industry and skill set requirement.

Extracurricular Activities

Volunteer, EPAM, 06/2022, 08/2022, Relocation Ukrainian employees and their families

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Senior Program Manager (Release Train Engineer)

Pfizer Pharmaceuticals
04.2023 - Current

Senior Program Manager

Walgreens Boots Alliance (EPAM)
01.2022 - 04.2023

Program Manager

Allied Irish Bank (EPAM)
01.2020 - 01.2021

Program Manager

Discovery Networks International (DNI)
05.2018 - 01.2020

Head, Application

Economic Development Board, EDB
06.2017 - 04.2018

Director

MyTechSoft
01.2014 - 05.2017

Director

Janus Medical Systems
12.2013 - 04.2009

VP, Business Development

Mozat
04.2007 - 05.2009

Account Manager

Spicei2i
03.2006 - 04.2007

Mother and part time job

Various
01.2003 - 02.2006

Solution Architect -

EPAM

General Management Programme -

National University of Singapore Business School

Post Graduate Diploma in Business Administration -

Maharishi Institute of Management

Certified SAFe -

Certified Scrum Master -

PMP-Training -

Trained Certified Agile Practitioner -

Microsoft Certified Professional (MCP) -

Seema Singh