Pharmacist with over 10 years of pharmacy experience. Very professional individual with comprehensive management experience and interpersonal skills. Demonstrates integrity and good work ethics in dealing with patients.
Detailed-oriented manager with exemplary leadership, time management and analytical skills. Well-versed with customer relationship management practices and computer software. Responsible professional willing to exceed expectations.
Organised and dependable individual, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work history
Pharmacist (Owner)
Base Pharm Ltd, Hopton Pharmacy
Hopton on Sea, Norfolk
12.2013 - Current
Trained and mentored pharmacy staff and technicians to increase team productivity and efficacy.
Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
Provided patients with leaflets and verbal instructions about taking, handling and storing medications.
Received prescriptions and checked against medical histories, safeguarding patient health and safety.
Maintained accurate and detailed records of all medications processed through pharmacy.
Kept register of controlled drugs for legal and stock control purposes.
Taught patients about general health topics ranging from diet, exercise and stress management to maintain optimal health.
Ordered and purchased pharmaceutical supplies, medical supplies and drugs.
Managed pharmacy budgets through inventory and stock management.
Prepared dossett boxes for patients with memory problems and learning difficulties.
Worked with other healthcare professionals to review quality of drugs.
Guided patients on best way to treat common ailments.
Adhered to legal rules and regulations governing pharmaceutical practice.
Conducted health and wellness screenings for diabetes, high blood pressure and other common ailments
Planned and maintained procedures for mixing, packaging and labelling of pharmaceuticals to meet legal requirements.
Tutor/Supervisor
Hopton Pharmacy
Hopton on Sea, Norfolk
06.2018 - Current
Personalised instruction and personal mentoring based on individual strengths and abilities.
Designed learning plans tailored to individual needs.
Promoted perseverance and determination as key components of student success.
Ensured each staff member is comfortable in their role by providing a warm welcome and conducting one-to-one meetings to discuss needs and concerns.
Engaged in student support meetings to encourage growth and productivity.
Developed short-term and long-term goals for staff members and students.
Managed conflict resolutions and resolved problems.
Tracked performance and development and conducted assessments.
Provided input on tests and examinations of students to improve test scores.
Practiced confidentiality to adhere to privacy regulations and guidelines.
Forever Living Products Ambassador
Forever Living Products
Warwick, Warwickshire
08.2022 - Current
Promoted brand identity by maintaining consistent visual merchandising throughout the Pharmacy.
Demonstrated detailed product knowledge to advise on current offerings as an alternative to medicine.
Raised brand profile among key audiences through influencer marketing.