Summary
Overview
Work history
Education
Skills
Languages
Languages
Timeline
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Sebnem Abbas

Manchester,UK

Summary

With a strong work ethic, I consistently strive for excellence in every task. Dedicated to delivering results through hard work and commitment.

Overview

5
5
years of professional experience

Work history

Technical Advisor

Concentrix
Manchester
2025.02 - 2026.02
  • Improved system efficiency by diagnosing and rectifying technical issues.
  • Provided expert advice to clients, resulting in improved business processes.
  • Partnered with sales teams to understand customer needs, helping create compelling product presentations.
  • Enhanced operational effectiveness with troubleshooting and problem resolution for complex IT systems.
  • Gathered and analysed technical data and recommended process improvements.

Sales Assistant

Turkish Sweet Center
Manchester, Greater Manchester
2024.03 - 2024.12
  • Ensured high level of customer satisfaction
  • Efficiently managed tasks in a fast-paced work environment.
  • Demonstrated strong time management skills
  • Maintained an organized delivery schedule and managed inventory restocking
  • Promoted sales and special offers for discounts and merchandise options.

Office Administrator

Universal Support Services Group
Manchester
2022.06 - 2023.07
  • Handled incoming calls, emails, and correspondence, directing them appropriately
  • Provided administrative support to various teams within the organization
  • Managed and updated office databases, files, and records
  • Assisted in the preparation and distribution of internal communications
  • Supported HR functions, including onboarding and employee records maintenance.

Human Resource Assistant

Universal Support Services Group
Manchester
2022.07 - 2023.05
  • Supported the HR team in recruiting efforts by posting job openings, reviewing resumes, and coordinating interviews
  • Assisted in the onboarding process for new hires, ensuring all necessary paperwork and documentation were completed accurately and on time
  • Conducted background checks and reference checks on potential employees
  • Assisted in HR-related documentation, such as contracts, policies, and procedures
  • Provided administrative support to the HR department.

Sales Assistant

Shout Clothing Centre
Manchester
2021.03 - 2022.05
  • Provided crucial support to the sales team in daily operational tasks
  • Assisted in the creation and delivery of compelling sales presentations
  • Responded promptly to customer inquiries, offering information about products or services
  • Maintained meticulous sales records and ensured accurate documentation.

Education

Bachelor of Science in International Trade and Logistics -

BARTIN UNIVERSITY
Bartin, Turkey

Computer Engineer Technology/Technician -

POP MAISHIY STATE COLLEGE
Bartin, Turkey

CIPD LEVEL 5 - Human Resources

Avado
Manchester
07/2026 -

Skills

  • Proficient in MS Office
  • Customer relations
  • Articulating complex information
  • Client relationship maintenance
  • Technical knowledge

Languages

5,C1,6,C2,5,C1,6,C2,5,C1

Languages

English
Turkish
Russian
Uzbek
Tajik

Timeline

Technical Advisor

Concentrix
2025.02 - 2026.02

Sales Assistant

Turkish Sweet Center
2024.03 - 2024.12

Human Resource Assistant

Universal Support Services Group
2022.07 - 2023.05

Office Administrator

Universal Support Services Group
2022.06 - 2023.07

Sales Assistant

Shout Clothing Centre
2021.03 - 2022.05

Computer Engineer Technology/Technician -

POP MAISHIY STATE COLLEGE

CIPD LEVEL 5 - Human Resources

Avado
07/2026 -

Bachelor of Science in International Trade and Logistics -

BARTIN UNIVERSITY
Sebnem Abbas