Sebnem Abbas
Manchester,UK
Summary
With a strong work ethic, I consistently strive for excellence in every task. Dedicated to delivering results through hard work and commitment.
Overview
5
5
years of professional experience
Work history
Technical Advisor
Concentrix
Manchester
2025.02 - 2026.02
- Improved system efficiency by diagnosing and rectifying technical issues.
- Provided expert advice to clients, resulting in improved business processes.
- Partnered with sales teams to understand customer needs, helping create compelling product presentations.
- Enhanced operational effectiveness with troubleshooting and problem resolution for complex IT systems.
- Gathered and analysed technical data and recommended process improvements.
Sales Assistant
Turkish Sweet Center
Manchester, Greater Manchester
2024.03 - 2024.12
- Ensured high level of customer satisfaction
- Efficiently managed tasks in a fast-paced work environment.
- Demonstrated strong time management skills
- Maintained an organized delivery schedule and managed inventory restocking
- Promoted sales and special offers for discounts and merchandise options.
Office Administrator
Universal Support Services Group
Manchester
2022.06 - 2023.07
- Handled incoming calls, emails, and correspondence, directing them appropriately
- Provided administrative support to various teams within the organization
- Managed and updated office databases, files, and records
- Assisted in the preparation and distribution of internal communications
- Supported HR functions, including onboarding and employee records maintenance.
Human Resource Assistant
Universal Support Services Group
Manchester
2022.07 - 2023.05
- Supported the HR team in recruiting efforts by posting job openings, reviewing resumes, and coordinating interviews
- Assisted in the onboarding process for new hires, ensuring all necessary paperwork and documentation were completed accurately and on time
- Conducted background checks and reference checks on potential employees
- Assisted in HR-related documentation, such as contracts, policies, and procedures
- Provided administrative support to the HR department.
Sales Assistant
Shout Clothing Centre
Manchester
2021.03 - 2022.05
- Provided crucial support to the sales team in daily operational tasks
- Assisted in the creation and delivery of compelling sales presentations
- Responded promptly to customer inquiries, offering information about products or services
- Maintained meticulous sales records and ensured accurate documentation.
Education
Bachelor of Science in International Trade and Logistics -
BARTIN UNIVERSITY
Bartin, TurkeyComputer Engineer Technology/Technician -
POP MAISHIY STATE COLLEGE
Bartin, TurkeyCIPD LEVEL 5 - Human Resources
Avado
Manchester 07/2026 -
Skills
- Proficient in MS Office
- Customer relations
- Articulating complex information
- Client relationship maintenance
- Technical knowledge
Languages
5,C1,6,C2,5,C1,6,C2,5,C1
Languages
English
Turkish
Russian
Uzbek
Tajik
Timeline
Technical Advisor
Concentrix
2025.02 - 2026.02
Sales Assistant
Turkish Sweet Center
2024.03 - 2024.12
Human Resource Assistant
Universal Support Services Group
2022.07 - 2023.05
Office Administrator
Universal Support Services Group
2022.06 - 2023.07
Sales Assistant
Shout Clothing Centre
2021.03 - 2022.05
Computer Engineer Technology/Technician -
POP MAISHIY STATE COLLEGE
CIPD LEVEL 5 - Human Resources
Avado
07/2026 -
Bachelor of Science in International Trade and Logistics -
BARTIN UNIVERSITY