Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies & Interest
Timeline
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Sebastian Alejandro Romo Alvarado

London

Summary

Dynamic professional with a proven track record in retail and customer service, exemplified during my tenure at Matalan. Excelled in stock management and positive customer engagement, boosting repeat business through exceptional interpersonal skills. Skilled in computer proficiency and adept at fostering teamwork, consistently surpassing sales targets.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

Matalan
01.2024 - Current


  • Greeted customers and helped with product questions, selections, and purchases.
  • Addressed customer inquiries
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Improved store appearance with effective merchandising and creative displays.
  • Helped customers complete purchases,
  • Supported inventory control, maintaining precise stock quantities for maximum sales efficiency.

Stock Manager & Sales Assistant

Next
06.2020 - 12.2024
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers
  • Improved warehouse organization
  • Developed and enforced safety protocols in stockroom, reducing workplace accidents.
  • Tailored stock levels to seasonal demand, avoiding stockouts during peak periods.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Painter

Part Time
12.2018 - 11.2023
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Painted surfaces using brushes, spray guns, and paint rollers.

Sales Assistant

GAP
11.2018 - 05.2020
  • Handled customer inquiries, complaints professionally
  • Processed transactions accurately while maintaining a high level of customer service.
  • Boosted sales through cultivating robust customer connections.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.
  • Created visually appealing product displays to enhance sales promotion.

Education

Higher Education -

National Institute of Business Technology (INTE)
Columbia

Skills

  • Computer proficiency and Microsoft office
  • Money handling
  • Emails Handling
  • Teamwork and collaboration
  • Stock Control & Management
  • Styling advice
  • Store opening and closing
  • Handle Deliveries
  • Stock replenishment
  • Transaction processing
  • Data entry
  • Backroom organization
  • Positive and professional
  • Social media engagement
  • Market trends
  • Reliable and responsible
  • Adaptable and flexible
  • Positive customer engagement
  • Multitasking
  • Item tagging and pricing
  • Work Under Pressure

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Portuguese
Upper intermediate (B2)
Italian
Intermediate (B1)

Certification

GQA Level 1 in Construction Health & Safety (CSCS) -(2022)

SENA - (2017) in Palmira-Valle Columbia

Marketing & Sales -(2015)

Administrative & Environmental Technician- (2013)


Hobbies & Interest

Yoga

Meditation

Camping

Reading

Dance(Salsa)

Hiking

Music lover( Raggaeton)

Spend time with family & friends

Timeline

Retail Sales Assistant

Matalan
01.2024 - Current

Stock Manager & Sales Assistant

Next
06.2020 - 12.2024

Painter

Part Time
12.2018 - 11.2023

Sales Assistant

GAP
11.2018 - 05.2020

Higher Education -

National Institute of Business Technology (INTE)

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Sebastian Alejandro Romo Alvarado