Sebastian Sellars

Provided professional customer service at The Thatched House, Hammersmith, in a busy hospitality setting, managing guest needs, working effectively under pressure, and contributing to the smooth running of daily service. Working full-time in the summer has built strong skills in teamwork, communication, time management, and maintaining high standards in a fast-moving environment. In this role, I have also gained considerable experience in opening and closing the pub by myself.

Worked in a high-pressure, fast-paced hospitality environment at The Eagle, Ladbroke Grove, delivering efficient customer service during busy trading periods, managing demanding situations calmly, and maintaining high standards of professionalism throughout service. Developed strong resilience, teamwork, and communication skills while operating effectively in a lively and challenging venue.

• Successfully promoted brand visibility by leveraging social media platforms effectively.
• Engaged in networking activities, fostering community partnerships that benefitted the organisation.
• Boosted awareness of organisation's mission with effective communication techniques.
• Partnered with local businesses to establish mutually beneficial fundraising initiatives.
• Organised charity events, generating public interest and support.
• Collaborated with marketing team to design promotional materials for campaigns.