Hi, I’m
Sebastian Holland
Lancaster,Lancashire
Summary
I am an active, practical, and energetic person who enjoys the challenge of working in a team environment as well as working by myself.
I am a highly motivated, hardworking individual who can succeed in all types of settings.
I am a positive, forward thinking, trustworthy, individual with a great eye for detail, who communicates well at all levels.
In 2001 I set up a very successful property letting business, in which I owned and managed 13 properties. I sold it in 2005 for over a £1,000,000.
In 2008 I single handedly set up a Bar & Restaurant in South America, which employs 38 people and is still a well-known and successful business today.
I am reliable, punctual and trustworthy .
I am a knowledgeable business owner with experience establishing business goals and objectives that provide organisational growth. Identifies and resolves process inefficiencies to boost productivity. Proven success in meeting financial targets through strong budget management.
Overview
28
years of professional experience
4
years of post-secondary education
Work history
HOULIHAN'S IRISH BAR & RESTAURANTLima, Lima
Company Owner
01.2008 - Current
Job overview
- I lived in Peru for 13 years, from,
- I set up an Irish Bar & Restaurant which has 38 employees
- The business continues to operate successfully
- In 2017, I sold 50% of that company to an American friend who lives and works in Lima
- I had the bar built from scratch, over a period of 9 months, so had to deal with local tradespeople and then navigate the complex local authority rules and regulations in order to get my operating license to sell food and alcohol
- Five years after starting the bar, I bought out my neighbour and more than doubled the size.
- Used exceptional skills in leadership, communication and team building to instill strong company-wide culture.
- Planned expansions to service and product offering based on client feedback.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Researched and identified potential business opportunities in untapped markets to drive revenue.
HILL SPINK PROPERTY DEVELOPMENTLONDON, West London
Customer Liaison Officer
03.2006 - 07.2008
Job overview
- Worked here as the after sales/customer service, point of contact.
- Offered prompt solutions to maintain customer satisfaction.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Recorded customer communications to maintain proper documentation.
- Established positive relationships with clients by going extra mile to build rapport.
- Communicated with suppliers regarding customer orders to verify availability and timeline of delivery.
- Tracked orders and processed refunds for new and existing customers.
PARKERS PROPERTY MANAGEMENT LTDLancaster, Lancashire
Founder & Owner
05.2001 - 04.2005
Job overview
- I set up this company in 2001 and the main business was owning and letting houses to students in the city of Lancaster
- At the peak, the business had 12 properties and approximately 60 tenants
- I also traded some properties during this time
- As sole proprietor I was responsible for all aspects of business start up and expansion
- I searched for and purchased suitable properties, renovated them where necessary, fully furnished them and accredited them with the local authority.
- Evaluated financial statements to weigh business performance and opportunities for growth.
- Recruited, hired and trained newly hired staff to comply with vision and mission.
- Kept startup costs low to stretch initial investment funding.
- Managed business finances, keeping operations grounded and protected.
WESTBOURNE CHILDCARE LTD
01.1995 - 01.2001
Job overview
- Westbourne Childcare Limited was the leading provider of Childcare and Education in the Lancaster area
- There were around 30 employees on three sites
- It was a family business
- On graduation, I started there as office assistant and worked my way up to managing the business
- My specific responsibilities included:
- Marketing the organisation to prospective customers
- Dealing with current customers
- Dealing with regulatory bodies such as Social Services, Ofsted, Fire Dept., Environmental Health etc
- Personnel (maintaining a well motivated staff team)
- Recruitment and selection
- Office Management
Education
Lancaster UniversityLancaster, Lancashire
B.Sc. Hons from Marketing & Management
09.1992 - 06.1995
Lancaster & Morecambe College of Further EducationLancaster
B-Tec National Diploma in Business & Finance from Business
09.1990 - 06.1992
Adult College
An introduction to Counselling Skills - Level 2
2004
Adult College
An introduction to Counselling Skills - Level 1
2003
Skills
- Customer service
- Business development
- Business operations
- Business administration
- Operations management
- Financial management
- Employee management
- Customer relations
- Operations oversight
Interests
I like to keep fit and active and I enjoy 5-a-side football, tennis and walking.
Languages
Spanish
Fluent
Timeline
Company Owner
HOULIHAN'S IRISH BAR & RESTAURANT
01.2008 - Current
Customer Liaison Officer
HILL SPINK PROPERTY DEVELOPMENT
03.2006 - 07.2008
Founder & Owner
PARKERS PROPERTY MANAGEMENT LTD
05.2001 - 04.2005
WESTBOURNE CHILDCARE LTD
01.1995 - 01.2001
Lancaster University
B.Sc. Hons from Marketing & Management
09.1992 - 06.1995
Lancaster & Morecambe College of Further Education
B-Tec National Diploma in Business & Finance from Business
09.1990 - 06.1992
Adult College
An introduction to Counselling Skills - Level 2
Adult College
An introduction to Counselling Skills - Level 1
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