Sebastian Davis
Manchester
Summary
Professional with 6 years of experience in Home Decor as a Style Consultant and 1 year in Fashion Retail as a Store Manager. Demonstrated expertise in customer service, sales strategies, and product knowledge. Proven ability to enhance customer satisfaction and drive sales growth. Strong background in visual merchandising and team leadership.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Style consultant
Sedar Decor Factory L.L.C
Dubai
07.2019 - 06.2025
- Assisting clients with selections, understanding their needs, and building strong customer relationships.
- Exceeding sales targets, cross selling and upselling, demonstrating product knowledge, preparing quotations and customising orders.
- Serve as the primary point of contact for customer queries and complaints, aiming to resolve issues effectively and maintain customer loyalty.
- Promoted the concept of sustainable fashion among clients.
- Recommended fashion trends in window solutions, wallpapers, home automation systems and increasing satisfaction levels.
- Working with clients and interior designers on bespoke projects.
Retail store manager
Aditya Birla Fashion
Kochi
08.2018 - 05.2019
- Develop and implement strategies to drive sales, increase customer satisfaction, meet financial targets and forecast future sales.
- Monitor and manage inventory levels, conduct regular counts, and ensure sufficient stock to meet demand; manage the ordering and receiving of merchandise.
- Executed effective staff training programmes, boosting customer satisfaction.
- Ensure the store is visually appealing, well maintained, and present products attractively to customers.
- Oversee all daily operations, including opening and closing procedures, and ensure efficient functioning of the store.
- Stay informed about industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement.
Education
Master of Business Administration - Marketing and Logistics & Supply Chain Management
RVS College of Arts & Science
Coimbatore 08.2016 - 04.2018
Bachelor of Business Administration - Business Administration
CET College of Management, Science and Technology
Ernakulam 08.2012 - 03.2015
Skills
- Strong verbal communication
- Active listening
- Spine and Excel software proficiency
- Sales presentations and demonstrations
- Negotiation & closing techniques
- Data analysis & forecasting
- Adaptability & flexibility
- Persuasion & influence
- Relationship building
Timeline
Style consultant
Sedar Decor Factory L.L.C
07.2019 - 06.2025
Retail store manager
Aditya Birla Fashion
08.2018 - 05.2019
Master of Business Administration - Marketing and Logistics & Supply Chain Management
RVS College of Arts & Science
08.2016 - 04.2018
Bachelor of Business Administration - Business Administration
CET College of Management, Science and Technology
08.2012 - 03.2015