Accessibility and Disability Inclusivity Consultant
Open To Work
Sebastiaan Eldritch-Böersen
London School of Economics
Work Preference
Job Search Status:
Open to workWork Type
Full TimeLocation Preference
On-SiteLocation:
LondonThanetOpen to relocation:
Yes35
Years of experience
Summary
Compassionate student support professional with over 30 years in higher education, specialising in accessibility and inclusion for diverse and underrepresented students. Known for delivering tailored guidance, fostering cross-departmental collaboration, and championing equitable access to university life. Strong problem-solver with a proactive approach to complex challenges, committed to continuous improvement and effective operational performance.
Work History
ACCESSIBILITY AND USER EXPERIENCE SPECIALIST
13 Years 3 Months- I provided bespoke support and guidance to students with disabilities, ensuring equitable access to learning, digital resources, and university services.
- I acted as a key liaison across academic departments, professional services, and external partners to remove barriers and embed inclusive practice.
- I developed and led LSE's assistive technology and inclusivity provision, significantly improving access for underrepresented student groups.
- I delivered one-to-one support, group workshops, and training on accessibility, digital inclusion, and assistive technologies, empowering students and staff.
- I responded to student queries with empathy, professionalism, and efficiency, supporting individuals experiencing distress or crisis.
- I maintained accurate records of interventions, progress, and incidents, contributing to reporting and service evaluation.
- I drafted accessibility policies, procurement frameworks, and strategic plans to strengthen institutional inclusion.
- I developed and implemented feedback mechanisms and service improvements, enhancing customer satisfaction and promoting continuous improvement.
- I maintained accurate documentation to meet programme requirements and contractual obligations.
- I built trusting relationships with students by demonstrating deep understanding of their needs and empowering them to develop confidence and independence.
- I represented LSE at disability and inclusion networks, promoting best practice, and advocating for equitable access.
- I conducted comprehensive audits and benchmarks to identify emerging trends, guiding strategic planning and decision-making for enhanced accessibility.
AUDIO VISUAL TECHNICIAN
2 Years 11 Months- I coordinated with external providers to install and maintain hearing loops across campus, enhancing accessibility for all users.
- I resolved accessibility-related technical issues, ensuring inclusive access to AV resources for students and staff.
- I provided clear, supportive communication to users of varying technical confidence, facilitating effective use of AV resources.
- I set up microphones, cameras and output devices to match technical requirements.
- I set up, tested, and operated audio-visual equipment for live events, guaranteeing high-quality sound and visual delivery.
Education
BSc (Hons) - Sociology and Social Policy
Skills
Assistive Technology expertise
Assistive technology
Assistive tech implementation
Accessibility policy
Accessibility support
Accessibility audits
Digital inclusion
Digital inclusion strategy
Policy development
Needs assessment
User experience design
Student support & advisory practice
Stakeholder engagement
Stakeholder collaboration
Training delivery
Training delivery
Record-keeping & reporting
Service improvement
Project management
Understanding of barriers to access
Equity
diversity & inclusion advocacy
Empathetic problem solving
Facilitation skills
Mental Health First Aider
British Sign Language user
Client engagement
Policy development
Accomplishments
- I led major improvements to LSE's inclusive technology provision, resulting in more efficient processes and enhanced student access.
- I recognised by senior leadership for professionalism, student-centred practice, and commitment to empowerment.
- I coordinated EDI-focused projects that increased student confidence and engagement.
- Rapid promotion due to strong performance, collaboration, and impact on student experience.
Hobbies and interests
Cycling, Horse riding, Dog walking, Photography, Administrating and running BSL Social Groups
Professional Memberships
- International & British Association of Accessibility Professionals (BATA)
- Business Disability Forum
- CLA Accessibility Consultant
- CITE Accessibility Consultant
- LSE Power Male Allies Ambassador
- Mentor for disability, diversity & inclusion networks
- Equality & Diversity Initiative Committee Member
- WheelMap Ambassador
- ITIL V4 Foundation
References
Available upon request.
Timeline
ACCESSIBILITY AND USER EXPERIENCE SPECIALIST
London School of Economics
03.2010 - 06.2023
AUDIO VISUAL TECHNICIAN
University of Bath
03.2007 - 02.2010
University of Bath
BSc (Hons) from Sociology and Social Policy