Seb Anderson
Summary
A professional and resilient Police Contact Handler, working in a fast-paced environment where sound judgement, resilience and effective communication are essential under time critical incidents.
Confident in managing challenging situations, building rapport with people from diverse backgrounds, and maintaining composure under pressure while delivering a high standard of public service. A strong team player with excellent problem-solving skills, committed to acting with integrity, fairness and respect.
Seeking to begin a career as a Prison Officer, where I can contribute to maintaining a safe and secure environment while supporting the rehabilitation and positive development of those in custody.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work history
Police Contact Handler
Kent Police
Maidstone, Kent
2026.03 - Current
- Handled high volumes of emergency (999) and non-emergency (101) calls while remaining calm and professional under pressure
- Assessed serious incidents quickly, gathering critical information to support accurate risk assessment and prioritisation
- Made time critical decisions in line with force policies and procedures to ensure an appropriate response
- Provided reassurance and clear guidance to members of the public during emergency and high-stress situations
Sales Associate
UGG
Ashford, Kent
2022.10 - 2026.02
- Consistently exceeded store sales targets through proactive customer engagement
- Delivered tailored product recommendations, increasing repeat purchases and customer satisfaction.
- Strengthened customer loyalty by developing trusted relationships and providing after-sales support.
- Collaborated with colleagues to drive team performance in a high-volume retail environment.
Audio Engineer Work Experience
Forever Audio
London
2023.04 - 2023.04
- Assisted audio engineers in a busy studio environment, supporting client projects.
- Developed skills in clear communication, teamwork, and meeting tight deadlines.
- Built confidence working with professionals in a results-driven setting.
Education
A-Levels - Business - B Geography - B Sociology - B
The Norton Knatchbull School
Ashford, Kent 2022.09 - 2024.06
Skills
- Communication & Teamwork
- Time Management
- Calm under pressure
- Problem-solving
Timeline
Police Contact Handler
Kent Police
2026.03 - Current
Audio Engineer Work Experience
Forever Audio
2023.04 - 2023.04
Sales Associate
UGG
2022.10 - 2026.02
A-Levels - Business - B Geography - B Sociology - B
The Norton Knatchbull School
2022.09 - 2024.06