Summary
Overview
Work history
Education
Skills
Languages
Timeline
BusinessAnalyst

Seana Rose

Doncaster,SOUTH YORKSHIRE

Summary

Experienced Office Management and Administration Professional with more than 10 years of experience in a variety of school office environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organisational, technical and business acumen. Works effectively with cross-functional teams, including senior management and Trust members to ensure consistent operational and service excellence. Proven improvement of office functionality through streamlining organisation. Committed to people driven strategies and effective communication.

Overview

13
13
years of professional experience

Work history

Operations Manager

Byron Wood Academy - Astrea Academy Trust
Sheffield, South Yorkshire
09.2021 - Current
  • Line management of multiple teams in Administration, Premises and Catering.
  • Management of school budget.
  • Management of staff training for all school employees, ensuring all staff training was up-to-date.
  • Managed projects within strict deadlines and budget constraints.
  • Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
  • Recruited and hired qualified candidates for vacant and new positions. Completion of all onboarding check complying with safer recruitment and safeguarding guidance.
  • Collaborated across teams to achieve consistent service delivery.
  • Conducted risk assessments to reach regulatory compliance and promote staff health and safety.
  • Evaluated personnel performance to complete development reviews, addressing concerns and making progress recommendations.
  • Built rapport with key stakeholders to improve communication and operational delivery.
  • Managed costs and billing, resolving financial discrepancies effectively through organisational management of account information.
  • Handled conflicts and complaints with strong problem-solving and mediation skills.
  • Provided complete meeting support, including materials preparation and minute-taking.
  • Completed payroll using Neo to maintain comprehensive records.
  • Provided HR services for all school employees including absence management.
  • Qualified First Aider and Mental Health First Aider.

Business Manager

Waverley Academy - Astrea Academy Trust
Doncaster, South Yorkshire
12.2020 - 09.2021
  • Line management of multiple teams.
  • Provided support for the senior leadership team
  • Management if the school budget
  • Processing of orders and invoices and bank reconciliation
  • Oversaw management of the school building and making sure all risk assessments are up to date and regulations are followed
  • Signing off all monthly payroll operations and managing all day to day HR responsibilities
  • Producing and analyse data for SLT or Trust.
  • Management of the Single Central Register and all other personnel records/MIS systems ensuring compliance with GDPR
  • Assisting with recruitment, including, hiring and completing safer recruitment/safeguarding checks

Office Manager

Hillside Academy - Astrea Academy Trust
Doncaster, South Yorkshire
06.2019 - 12.2020

Responsible for all finance, HR, Estates and Payroll matters at school level. Designated safeguarding officer, attendance lead and DPO.

Administration Assistant

Rowena Academy - Delta Academies Trust
Doncaster, South Yorkshire
03.2013 - 06.2019

General administration duties. Day to do financial responsibilities. Daily use of Microsoft software and school systems. Managing attendance. Managing reception.

Catering Assistant

Deli 28
Doncaster, South Yorkshire
02.2012 - 03.2013

Customer service, food preparation and cleaning.

Waitress

Las Iguanas
Sheffield, South Yorkshire
10.2011 - 01.2012

Customer service, waiting tables and till operation.

Customer Service Advisor

Capita
Rotherham, South Yorkshire
06.2010 - 09.2010

Telephone customer service and administration.

Education

Master of Arts - Business Management

Barnsley College
Barnsley
09.2022 -

A-Levels - English Language

Thomas Rotherham College
Rotherham

A-Levels - Media Studies

Thomas Rotherham College
Rotherham

A-Levels - Health and Social Care

Thomas Rotherham College
Rotherham

GCSEs - Maths

Thomas Rotherham College
Rotherham

GCSEs - English Language

St Pius X Catholic High School
Rotherham

GCSEs - English Literature

St Pius X Catholic High School
Rotherham

GCSEs - Media Studies

St Pius X Catholic High School
Rotherham

GCSEs - Science

St Pius X Catholic High School
Rotherham

GCSEs - Law

St Pius X Catholic High School
Rotherham

Skills

  • High-pressure environments
  • Policies and procedures implementation
  • Process improvement strategies
  • Lead management
  • Dispute resolution
  • Data confidentiality
  • Problem-Solving
  • Dependable and Responsible
  • Excellent Communication
  • Relationship building
  • Employee relations
  • Recruitment
  • Training and development

Languages

English
Native

Timeline

Master of Arts - Business Management

Barnsley College
09.2022 -

Operations Manager

Byron Wood Academy - Astrea Academy Trust
09.2021 - Current

Business Manager

Waverley Academy - Astrea Academy Trust
12.2020 - 09.2021

Office Manager

Hillside Academy - Astrea Academy Trust
06.2019 - 12.2020

Administration Assistant

Rowena Academy - Delta Academies Trust
03.2013 - 06.2019

Catering Assistant

Deli 28
02.2012 - 03.2013

Waitress

Las Iguanas
10.2011 - 01.2012

Customer Service Advisor

Capita
06.2010 - 09.2010

A-Levels - English Language

Thomas Rotherham College

A-Levels - Media Studies

Thomas Rotherham College

A-Levels - Health and Social Care

Thomas Rotherham College

GCSEs - Maths

Thomas Rotherham College

GCSEs - English Language

St Pius X Catholic High School

GCSEs - English Literature

St Pius X Catholic High School

GCSEs - Media Studies

St Pius X Catholic High School

GCSEs - Science

St Pius X Catholic High School

GCSEs - Law

St Pius X Catholic High School
Seana Rose