Sean Thomson

Customer service, ticket queue management, technical troubleshooting(hardware and software), hardware configuration, new hire orientations, account management, user access control, A/V support, setup of company-wide meetings, network maintenance, firewall maintenance, global technical support and documentation.

Curstomer service, picking high quality products, meeting targets, delievering orders and stock rotation.

• Customer service, ticket management, technical troubleshooting, hardware configuration, new hire orientations, account management, equipment setup, A/V support, setup of companywide meetings, software troubleshooting & training.

• Customer service, people management, stock control, health and safety, scheduling, ensuring high quality products and services were delivered, and ensuring all members of staff were up to date with training.

• Dealing with High call volumes, processing customer home moves, dealing with billing enquiries, complaint handling, case management meeting various targets and promoting sales.

• Serving customers, operating tills, cash handling, people management, counting tills, managing tills, queue management, dealing with returns, handling complaints and open/close of full department.