SEAN QUINN
Birmingham,West Midlands
Summary
Dedicated professional with a solid background in customer and personal service, combined with strong English language proficiency. Exhibits exceptional time management and critical thinking abilities, facilitating efficient decision-making. Skilled in building relationships that promote positive interactions and collaborations. Focused on utilizing these competencies to drive career advancement and contribute to organizational success.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Bartender
Mortons Bar and Deli
2024.06 - 2026.03
- Gained more customer service skills, working in a positive and effective manner to ensure the highest level of customer experience.
- Gained experience of upselling products to customers.
- Improved time management skills.
- Gained technical experience using different bar equipment and POS systems.
- Learned how to recognise customer needs and tailor service accordingly.
- Became proficient at multitasking in a high pressure environment.
Christmas Temp - Sales Assistant
Warren James Jewelers
2023.10 - 2023.12
- Learned how to ensure high quality customer service and satisfaction.
- Given daily team and personal earning targets to meet and exceed.
- Gained efficient communication techniques being in constant collaboration with management, team, and customers.
- Gained knowledge of products and how to communicate this effectively with customers.
Kitchen Porter
Nottingham Venues
2022.03 - 2023.07
- Learned essential food handling requirements, such as COSHH.
- Worked closely with colleagues and senior staff to ensure seamless services.
- Gained resilience and perseverance to meet set goals.
Bar Staff/ Support
Bierkeller, Nottingham
2021.11 - 2022.03
- Significant improvements to colleague collaborations.
- Learned effective communication skills with customers to provide them the best experience.
- Comfortably thrived in a fast paced work environment.
- Consistent interaction with management to satisfy set goals.
Bar Support
The Butterfly Room, Solihull
2021.07 - 2021.09
- Maintained consistent communication with colleagues to fulfil their needs.
- Responsible for stock management, which required organisational skills.
- Adapted to working calmly in a fast paced environment.
Meetings and Events Assistant
Holiday Inn Birmingham Airport
2019.10 - 2020.08
- Responsible for serving multiple events for over 500 clients under management supervision.
- Gained food service training.
- Learned excellent verbal communication skills and management skills.
Education
Bachelor of Arts - Theology and Religious Studies (Honours)
The University of Nottingham
Nottingham 2020.09 - 2023.05
A-Levels - Theology, Media, Physical Education (BTEC)
Archbishop Ilsley Catholic School Sixth Form
Skills
- Customer and personal service
- English Language
- Time management
- Critical thinking
- Relationship building
- Judgement and decision making
VOLUNTEER WORK
Breast Cancer UK, Fundraiser and participant of a sponsored head shave, raising £2163.81.
Timeline
Bartender
Mortons Bar and Deli
2024.06 - 2026.03
Christmas Temp - Sales Assistant
Warren James Jewelers
2023.10 - 2023.12
Kitchen Porter
Nottingham Venues
2022.03 - 2023.07
Bar Staff/ Support
Bierkeller, Nottingham
2021.11 - 2022.03
Bar Support
The Butterfly Room, Solihull
2021.07 - 2021.09
Bachelor of Arts - Theology and Religious Studies (Honours)
The University of Nottingham
2020.09 - 2023.05
Meetings and Events Assistant
Holiday Inn Birmingham Airport
2019.10 - 2020.08
A-Levels - Theology, Media, Physical Education (BTEC)
Archbishop Ilsley Catholic School Sixth Form