Sean Probets
Poole,Dorset
Summary
Accomplished IT lead with extensive expertise in systems analysis, data governance, and network architecture. Proven track record in disaster recovery planning, infrastructure maintenance, and virtualisation technologies. Adept at vendor relationship management, business continuity planning, and cloud computing. Strong leadership skills demonstrated through effective people management, staff mentoring and training. Skilled in budgeting and forecasting with a focus on optimising resources to achieve organisational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work history
Head of Infrastructure & IT Operations
Hoburne Group
Christchurch, Dorset
2025.08 - Current
- Lead and manage day-to-day IT operations, infrastructure, and service delivery across the organisation
- Oversee infrastructure architecture including servers, networks, cloud platforms, storage, and end-user computing
- Ensure high availability, performance, resilience, and scalability of all IT systems
- Develop and control IT operational budgets, vendor relationships, and third-party service providers
- Define and implement IT governance, policies, and operational standards
- Designed and delivered a comprehensive cyber security strategy aligned to business risk and compliance requirements, which included the implemention of Managed Detection and Response (MDR), Vulnerability Management & Detection Response (VMDR) to strengthen proactive risk identification and remediation, and hardening of Microsoft 365 and identity security posture through Conditional Access Policies and Multi-Factor Authentication (MFA) enhancements
- Improved organisational cyber resilience, reducing risk exposure and enhancing audit readiness
- Improved service desk efficiency by implementing ITIL best practices.
- Implemented significant changes to processes and practices to prepare the business for Cyber Essentails accredication.
Group IT Manager
Ceuta Group
Bournemouth, Dorset
2017.04 - 2025.08
- Managed a team of 5 technicians, providing support to 350+ users across multiple locations.
- Coordinated team efforts for successful project completion within deadlines.
- Implemented comprehensive disaster recovery plan, resulting in minimal disruption during outages.
- Trained staff members in new technologies, enhancing overall technical proficiency.
- Enhanced system efficiency by implementing new software solutions.
- Ensured secure data management with robust cybersecurity measures.
- Developed strategic plans, leading to improved IT infrastructure.
- Spearheaded the migration of data to cloud-based systems for improved accessibility and backup security.
- Liaised with third-party vendors for necessary hardware and software acquisitions, ensuring cost-effectiveness without compromising on quality or functionality.
- Recommended upgraded technologies to meet evolving business requirements.
- Negotiated cost-efficient prices with vendors for new systems and services.
- Maintained Cyber Essentials best practices to ensure annual accreditation was achieved.
IT Manager
1HQ
Windsor, Windsor and Maidenhead
2011.05 - 2017.04
- Developed strategic plans, leading to improved IT infrastructure.
- Updated legacy systems, reducing maintenance costs significantly while improving reliability and efficiency.
- Devised customised IT solutions based on departmental needs, enhancing operational effectiveness across the board.
- Managed software licensing agreements; ensured compliance with regulations.
- Installed new technologies without disrupting workflow.
- Managed technology resources within department budgets.
- Expanded the business requirements and technologies into 3 additional countries (US, Singapore, The Netherlands).
- Implemented comprehensive disaster recovery plan, resulting in minimal disruption during outages.
Senior Systems Engineer
BTA
London
2006.08 - 2011.05
- Troubleshot complex networking issues to ensure uninterrupted service provision.
- Recommended hardware upgrades for enhanced functionality and longevity of equipment.
- Evaluated current infrastructure set-up, proposed improvements where necessary.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Delivered outstanding helpdesk service and support to customers.
- Resolved issues related to operational components for Local Area Networks, Wide Area Networks and voice systems.
- Built and maintained a network infrastructure consisting of Windows, Mac and virtual products.
- Consulted on client projects to establish aims and advise on systems solutions.
- Collaborated with clients to determine need and devise appropriate software and hardware solutions.
Technical Manager
Richmond Studios
Richmond, Richmond upon Thames
2005.01 - 2006.07
- Led software development team, improved product efficiency.
- Managed IT infrastructure for seamless operations.
- Increased system performance by troubleshooting critical issues.
- Provided prompt technical support during outages, minimising downtime.
- Established clear budgets and cost controls strategies to meet objectives.
- Streamlined processes to improve and optimise office operations.
Systems Engineer
BTA
London
1999.11 - 2005.01
- Achieved increased system reliability with proactive maintenance and upgrades.
- Provided expert troubleshooting for reduced downtime and disruptions.
- Prioritised urgent issues resolution, ensuring consistent service delivery.
- Delivered high-quality technical support to end-users across the client base.
- Handled critical incidents effectively; minimised impact on overall business operations.
- Replicated user issues to identify and eliminate root causes.
- Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
Education
GCSEs - All passes
Langley Park School for Boys
BeckenhamSkills
- IT project management
- Systems analysis
- People management
- Data governance
- Network architecture and management
- Disaster recovery planning
- Infrastructure maintenance
- Virtualisation technologies
- Vendor relationship management
- Business continuity planning
- Staff mentoring and training
- Cloud computing
- Budgeting and forecasting
- Advanced Microsoft 365 / Azure Administration
- Mimecast Email Security
- Nasuni GFS
- VMWare ESXi Virtualisation
- Veeam Replication
- Fortinet Firewalls
- Cisco Meraki
- Advanced Windows2016/19/22 Server
- Advanced Windows 11 Client
- Advanced Mac OS
- Papercut Print Solutions
Affiliations
- I am a keen golfer with membership at Bulbury Woods Golf Club
- I write and produce music in my home studio
- I like to socialise with friends and colleagues
Certification
- Microsoft Certified Systems Professional
- ITIL 4 Foundation Certified
References
References available upon request.
Timeline
Head of Infrastructure & IT Operations
Hoburne Group
2025.08 - Current
Group IT Manager
Ceuta Group
2017.04 - 2025.08
IT Manager
1HQ
2011.05 - 2017.04
Senior Systems Engineer
BTA
2006.08 - 2011.05
Technical Manager
Richmond Studios
2005.01 - 2006.07
Systems Engineer
BTA
1999.11 - 2005.01
GCSEs - All passes
Langley Park School for Boys