Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean PRITCHARD

Alexander
RAYLEIGH

Summary

Accomplished Account Executive with a proven track record at Convergint Technologies LLC, enhancing client satisfaction and fostering key relationships. Skilled in account management and customer service, demonstrated through innovative solutions and effective team leadership.

Overview

15
15
years of professional experience

Work History

Account Executive

Convergint Technologies LLC
11.2023 - Current
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

Design Estimator

Universal Security Systems
11.2021 - 11.2023
  • Developed cost-effective solutions using innovative design techniques, resulting in higher profit margins.
  • Enhanced project efficiency by developing accurate design estimates and schedules.
  • Negotiated competitive pricing with vendors, securing high-quality materials at reduced costs.
  • Increased client satisfaction by delivering timely and accurate design estimates for various projects.
  • Maintained up-to-date knowledge of industry advancements, implementing new technologies that led to more precise estimating methods.
  • Established strong relationships with clients by effectively communicating complex design concepts and cost breakdowns.

Design Estimator

TClarke
10.2017 - 11.2021
  • Developed cost-effective solutions using innovative design techniques, resulting in higher profit margins.
  • Enhanced project efficiency by developing accurate design estimates and schedules.
  • Negotiated competitive pricing with vendors, securing high-quality materials at reduced costs.
  • Managed bid calendar and documentation collection within business systems.

Imbedded Security Engineer

First City Care
01.2015 - 10.2017
  • Evaluated emerging technologies for their potential impact on organizational security posture, recommending appropriate solutions as needed.
  • Contributed to business continuity planning efforts by assessing potential risks to critical systems and implementing backup strategies that ensured minimal downtime during disaster recovery scenarios.
  • Managed incident response activities during critical security events, effectively containing threats and minimizing damage to systems and data.
  • Led a team of security analysts to monitor and analyze potential risks, ensuring timely threat mitigation and incident response.

Onsite Engineer

First City Care
09.2012 - 01.2015
  • Maintained accurate records of all work performed, allowing for easy reference during future maintenance or troubleshooting procedures.
  • Mitigated potential risks in system operations through consistent evaluation of vulnerabilities and implementing preventive measures.
  • Stayed abreast of industry trends and advancements in technology by attending relevant seminars or workshops when possible.
  • Delivered timely support during critical situations, minimizing disruptions to client operations.

Installation Engineer

First City Care
11.2009 - 09.2012
  • The Installation of various access control, CCTV and Intruder systems.
  • Provided exceptional support to clients during the installation process, addressing concerns and answering questions as needed.
  • Showcased strong leadership skills in guiding team members through complex installations, fostering a collaborative work environment that prioritized success across all levels.

Education

BTEC - Sport Science

South East Essex College
Southend-on-Sea, United Kingdom
04.2001 -

No Degree - GCSE

St. Thomas More High School
Southend-on-Sea, United Kingdom
04.2001 -

Skills

Account Management

Financial Reporting

Customer Service

Account Servicing

Timeline

Account Executive

Convergint Technologies LLC
11.2023 - Current

Design Estimator

Universal Security Systems
11.2021 - 11.2023

Design Estimator

TClarke
10.2017 - 11.2021

Imbedded Security Engineer

First City Care
01.2015 - 10.2017

Onsite Engineer

First City Care
09.2012 - 01.2015

Installation Engineer

First City Care
11.2009 - 09.2012

BTEC - Sport Science

South East Essex College
04.2001 -

No Degree - GCSE

St. Thomas More High School
04.2001 -
Sean PRITCHARDAlexander