Sean Pham
London,Greater London
Summary
Reliable and hardworking individual with experience in hospitality and customer service roles. Skilled in working efficiently in fast paced environments, communicating professionally with customers and supporting team operations under pressure. Experienced in front of house service, cash handling and maintaining high standards of cleanliness and organisation. Professional, punctual and eager to contribute positively to a hospitality or retail team.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Nail Technician Assistant
London Nails Shop
London, Camberwell
2024.04 - Current
- Delivered friendly, professional customer service in a busy salon environment
- Handled cash and card payments accurately, ensuring correct billing and change for customers
- Maintained 100% hygiene compliance by sterilising tools and workstations
- Assisted with manicure and pedicure treatments, contributing to positive client feedback
- Supported front desk operations by answering phone enquiries and scheduling appointments
Teacher Assistant (Temporary)
Bishop Challoner Catholic School
London, Tower Hamlets
2024.06 - 2024.07
- Supported 20+ students during lessons, improving engagement and focus
- Assisted teachers with lesson preparation and classroom organisation
- Provided one to one support to students, boosting confidence and participation
- Helped maintain a calm, supportive learning environment
Work Shadowing Experience
Salesforce
London, Greater London
2023.08 - 2023.08
- Completed a 4 day work shadowing placement within a professional corporate environment
- Observed how teams communicate effectively with clients and collaborate to solve problems
- Developed professional communication, organisation and teamwork skills
- Gained experience in a fast paced workplace and learned the importance of professionalism and customer focused service
Waiter & Kitchen Porter
Yi-ban Chinese Restaurant
London, Newham
2021.04 - 2023.08
- Served 50+ customers per shift in a busy restaurant environment
- Took accurate customer orders, served food and drinks, clean and organised tables ensuring a smooth customer experience
- Assisted with food preparation and kitchen staff with washing and drying dishes maintaining hygiene standards
- Multitasked efficiently during peak hours while maintaining high service quality
- Developed strong teamwork, communication and time management skills
Education
GCSEs - 8 GCSE's including English Lang (5), English Lit (6) and Maths (5)
Bishop Challoner Catholic Secondary School
London, United Kingdom 2018.09 - 2023.09
A-Levels - Economics (C), Government & Politics (C), Psychology (C)
Bishop Challoner Catholic Sixth Form
London, United Kingdom 2023.09 - 2025.09
Skills
- Customer Service & Communication
- Reliable & Punctuality
- Teamwork in Fast Paced Environments
- Cash Handling and order accuracy
- Good Attention to detail
Certification
- Slaughter & May - Corporate Law Job Simulation (Forage)
- Accounting & Finance Job Simulation (Springpod)
- UKMT Pink Kangaroo Mathematics Challenge - Gold Award
Languages
English
Fluent
Vietnamese
Intermediate
Timeline
Teacher Assistant (Temporary)
Bishop Challoner Catholic School
2024.06 - 2024.07
Nail Technician Assistant
London Nails Shop
2024.04 - Current
A-Levels - Economics (C), Government & Politics (C), Psychology (C)
Bishop Challoner Catholic Sixth Form
2023.09 - 2025.09
Work Shadowing Experience
Salesforce
2023.08 - 2023.08
Waiter & Kitchen Porter
Yi-ban Chinese Restaurant
2021.04 - 2023.08
GCSEs - 8 GCSE's including English Lang (5), English Lit (6) and Maths (5)
Bishop Challoner Catholic Secondary School
2018.09 - 2023.09