Sean Pham
Norwich,Norfolk
Summary
Reliable and hardworking university student with hands on experience in retail, hospitality and customer facing roles. Proven ability to work efficiently in fast paced environments, deliver excellent customer service and support team operations under pressure. Highly motivated, punctual and eager to contribute to a positive customer experience in retail or hospitality settings.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Nail Technician Assistant (Part Time)
London Nails Shop
London, Camberwell
2024.04 - 2025.07
- Delivered friendly, professional customer service in a busy salon environment
- Handled cash and card payments accurately, ensuring correct billing and change for customers
- Managed daily transactions and bookings reducing payment errors and delays
- Supported front desk operations by answering phone enquiries and scheduling appointments
- Maintained 100% hygiene compliance by sterilising tools and workstations
- Assisted with manicure and pedicure treatments, contributing to positive client feedback
- Supported daily store upkeep to maintain a clean, organised and professional environment
Teacher Assistant (Temporary)
Bishop Challoner Catholic School
London, Greater London
2024.06 - 2024.07
- Supported 20+ students during lessons, improving engagement and focus
- Assisted teachers with lesson preparation and classroom organisation
- Provided one to one support to students, boosting confidence and participation
- Helped maintain a calm, supportive learning environment
Business Shadowing
Salesforce
London, Greater London
2023.08 - 2023.09
- Shadowed an innovation consultant in a professional office environment
- Observed teamwork, client communication and project planning processes
- Developed organisational and communication skills
- Gained exposure to professional workplace standards and expectations
Waiter (Part Time)
Yi-ban Chinese Restaurant
London, Newham
2021.04 - 2023.05
- Served 50+ customers per shift in a busy restaurant environment
- Took accurate food and drink orders, ensuring a smooth customer experience
- Delivered professional, friendly service leading to repeat customers
- Multitasked efficiently during peak hours while maintaining service quality
- Assisted with food preparation and supported kitchen staff when required
- Maintained high standards of cleanliness, hygiene and presentation
Education
GCSEs including English, Mathematics, Science -
Bishop Challoner Catholic School
London 2018.09 - 2023.09
A-Levels - A-Levels: Economics (C), Government & Politics (C), Psychology (C)
Bishop Challoner Catholic Sixth Form
London 2023.09 - 2025.09
Bachelor of Science - Accounting & Finance - Present
University of East Anglia
Norwich 2025.09 - 2028.09
Skills
- Customer Service & Communication
- Teamwork in Fast Paced Environments
- Time Management & Multitasking
- Cash Handling & Order Accuracy
- Reliability & Punctuality
- Attention to Detail
- Handling Pressure During Busy Periods
- Microsoft Word & Basic Office Tools
Certification
- Slaughter & May - Corporate Law Job Simulation (Forage)
- Accounting & Finance Job Simulation (Springpod)
- UKMT Pink Kangaroo Mathematics Challenge - Gold Award
Languages
English
Fluent
Vietnamese
Intermediate
Timeline
Bachelor of Science - Accounting & Finance - Present
University of East Anglia
2025.09 - 2028.09
Teacher Assistant (Temporary)
Bishop Challoner Catholic School
2024.06 - 2024.07
Nail Technician Assistant (Part Time)
London Nails Shop
2024.04 - 2025.07
A-Levels - A-Levels: Economics (C), Government & Politics (C), Psychology (C)
Bishop Challoner Catholic Sixth Form
2023.09 - 2025.09
Business Shadowing
Salesforce
2023.08 - 2023.09
Waiter (Part Time)
Yi-ban Chinese Restaurant
2021.04 - 2023.05
GCSEs including English, Mathematics, Science -
Bishop Challoner Catholic School
2018.09 - 2023.09