Summary
Overview
Work history
Education
Skills
Timeline
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Sean Pasquale

London

Summary

Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and wellbeing of personnel. Trained in remote and direct monitoring techniques. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

31
31
years of professional experience
2
2
years of post-secondary education

Work history

Campus Experince Officer

Bidvest Noonan
London
07.2019 - Current
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Created hazard-free environment by reporting on building damage and irregularities.
  • Collaborated with security teams and emergency services to resolve urgent situations.
  • Identified safety risks by analysing reports and camera footage.
  • Completed regular patrols after business hours, preventing intrusions and detecting problems.

Customer Service Security Supervisor

Dardan
London
02.2016 - 07.2019
  • Implemented customer complaint response strategies, providing rapid and effective follow up to ensure customer satisfaction.
  • Monitored business and process metrics to measure and manage customer service effectiveness.
  • Exceeded performance targets by % through effective reviewing of resource and workload.
  • Maintained high standards of product knowledge, applying [Skill] and [Skill] to assess level of understanding, identifying knowledge gaps and taking action for further in-depth training.

Senior Security Supervisor

London Eye
London
02.2014 - 05.2016
  • Oversaw reliable security operations with strong leadership and planning.
  • Liaised with emergency services to facilitate prompt medical and legal responses.
  • Analysed CCTV to track thefts and compiled incident reports.
  • Deterred thefts and property damage with imposing security presence.
  • Clearly conveyed important messages and key information during handovers to security personnel.

Staff Sergeant

Australian Defence Force
Melbourne Australia, Victoria
01.1993 - 04.2015
  • Coordinated physical searches to remove contraband and weapons from suspects.
  • Devised and implemented strategies for identifying and resolving personnel issues.
  • Inspected staff uniforms and equipment and initiated disciplinary action for breaches or non-compliance.
  • Maintained calm under pressure in emergency response and handling, aiding desired outcomes.
  • Controlled front-line responses and investigations through resource allocation, supervision and risk management.
  • Created training programs for department personnel to learn new skills and techniques.
  • Applied policies and procedures to maintain high standards of security and safety.
  • Assisted staff with maintaining manual and computerised records.

Education

Certificate of Higher Education -

Monash
Melbourne Australia
08.1990 - 08.1992

Skills

  • CPR and First Aid
  • Superb surveillance skills
  • Background investigations
  • Safety and security
  • De-escalation techniques
  • Punctuality

Timeline

Campus Experince Officer

Bidvest Noonan
07.2019 - Current

Customer Service Security Supervisor

Dardan
02.2016 - 07.2019

Senior Security Supervisor

London Eye
02.2014 - 05.2016

Staff Sergeant

Australian Defence Force
01.1993 - 04.2015

Certificate of Higher Education -

Monash
08.1990 - 08.1992

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Sean Pasquale