Sean-Michael Convery
Law Graduate
Maghera
Summary
I am a law graduate and detail-oriented legal professional with experience in buildings and property insurance, regulatory investigations, and mortgage enforcement. I am now seeking to continue my legal career in a role that offers stability and the opportunity to further develop my skills. With a solid academic foundation and practical experience in legal analysis, client communication, and decision-making, I am committed to contributing meaningfully to the legal sector while ensuring long-term professional growth.
Overview
4
4
years of professional experience
Work History
Investigator
The Financial Ombudsman
Northern Ireland
01.2025 - 06.2025
- Investigate complex consumer complaints in line with financial regulations, ensuring fair and impartial outcomes across a wide range of financial products and services.
- Specialise in buildings and property insurance disputes, assessing policy wordings, claims handling practices, and loss assessments to determine fair redress.
- Communicate clearly and effectively with both consumers and financial businesses to gather evidence, explain decisions, and manage expectations throughout the dispute resolution process.
- Interpret and apply relevant laws, regulatory guidance, and industry best practices to reach reasoned and well-documented decisions.
- Draft high-quality written assessments and recommendations that clearly outline findings and rationale, suitable for both legal and non-specialist audiences.
- Manage a dynamic caseload efficiently, meeting strict performance targets while maintaining accuracy and attention to detail under pressure.
- Collaborate with ombudsmen, legal experts, and peer investigators to ensure consistency, fairness, and learning across the team.
Backpacking
South America
01.2024 - 12.2024
- Throughout 2024 I took the opportunity time backpacking South America with my partner volunteering in various roles and locations.
Case Handler
TLT NI LLP
Belfast
01.2023 - 04.2024
- Managed end-to-end mortgage enforcement cases on behalf of major UK lenders, ensuring compliance with court procedures and regulatory requirements.
- Prepared and reviewed legal documentation including possession claims, witness statements, and instructions to counsel, maintaining accuracy under tight deadlines.
- Liaised with clients, courts, bailiffs, and third-party agencies to progress cases efficiently and resolve issues impacting enforcement timelines.
- Maintained and updated case management systems to ensure all actions were recorded accurately and in line with internal SLAs.
- Interpreted title deeds, charges, and mortgage conditions to assess enforcement options and ensure the correct legal pathway was followed.
- Balanced a high-volume caseload while adhering to strict compliance standards set by the FCA, SRA, and internal quality assurance teams.
- Provided clear, professional communication to clients, often explaining complex legal and procedural information in plain language.
Duty Manager
The Hatfield House Bar
Belfast
09.2021 - 01.2023
- Oversaw daily bar operations, ensuring smooth service, staff coordination, and a high standard of customer experience during busy trading hours.
- Held keyholder responsibilities, opening and closing the premises securely and responding to out-of-hours emergencies when required.
- Managed stock control, including placing and receiving orders, monitoring usage, and minimising waste to ensure cost-effective inventory management.
- Coordinated and managed private function bookings, liaising with customers to organise event details and ensuring smooth delivery on the day.
- Led and motivated front-of-house staff during shifts, allocating roles, supporting performance, and maintaining team morale in a high-pressure environment.
- Handled customer complaints and incidents with professionalism, ensuring quick resolution and maintaining a safe, welcoming atmosphere.
- Ensured adherence to licensing laws, health and safety regulations, and hygiene standards throughout the premises.
Education
A Levels - IT, Physics, History, Biology
St. Louis Grammar School
09/2016 - 06/2018
Bachelor of Science - Law
Queens University
Belfast 09/2018 - 06/2023
Skills
Legal Research & Analysis
Case Management
Written Communication
Collaborative and responsive team player
Attention to Detail
Timeline
Investigator
The Financial Ombudsman
01.2025 - 06.2025
Backpacking
South America
01.2024 - 12.2024
Case Handler
TLT NI LLP
01.2023 - 04.2024
Duty Manager
The Hatfield House Bar
09.2021 - 01.2023
A Levels - IT, Physics, History, Biology
St. Louis Grammar School
09/2016 - 06/2018
Bachelor of Science - Law
Queens University
09/2018 - 06/2023
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