Accomplished estate management professional with three years of experience. Exceeds buyer, seller and tenant needs through professional sales and lettings management. Uses proactive planning and organisation skills to achieve deadlines consistently.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Penshurst Estate Manager
The Bushcraft Company
Penshurst, Kent
03.2022 - 03.2025
Supervising catering operations for 900 guests
Oversaw hiring and training of new staff members to maintain high service standards.
Negotiated contracts with vendors, resulting in cost savings for the estate.
Scheduled routine maintenance tasks, minimising disruption to residents' lives.
Oversaw financial matters of the estate, improving overall fiscal health.
Managing key performance indicators such as budget, customer experience, and environmental impact
Collaborated closely with owners for strategic planning and decision making.
Creating and implementing risk assessments
Collaborating with governing bodies and local authorities to obtain accreditations, including EHO, BAPA, and LOTC
Soldier
British Army
London
08.2016 - 01.2021
Deployments to Afghanistan, Kenya, Nigeria, USA, and on the Operation Nightingale COVID-19 response team
Performed first aid procedures, saving lives on battlefield.
Ensured safety by conducting daily security patrols.
Ensured readiness of troops by conducting regular drills and exercises.
Executed strategic planning for effective combat operations.
Floor Manager
Primark
West Thurrock, Thurrock
09.2012 - 08.2016
Oversaw staff performance reviews for improved productivity.
Trained new employees, elevating team performance levels.
Dealt with customer complaints promptly, enhancing brand reputation.
Fostered a positive work environment by promoting teamwork and communication among staff members.
Managed daily store operations to increase efficiency.
Handled cash transactions efficiently reducing wait times at checkouts.
Education
BSC (honours) - Sport, Fitness and Coaching
The Open University
MSc - Environmental management
The Open University
Higher National Diploma - Uniformed Public Services
South Essex College
Southend-on-Sea
09.2010 - 07.2012
Skills
Staff leadership and mentoring
Estate security procedures
Staff supervision and training
Premium customer service
Multitasking efficiency
Budget management
Advanced computer literacy
Maintenance scheduling
Fleet management
Utilities management
Seasonal staff recruitment
Health and safety knowledge
Environmental and woodland management
Facilities oversight
Stakeholder management
licenses
Full UK driving license
Level 2 Food Safety, 2022
Level 3 Supervising Food Safety, 2025
Enhanced DBS check, 2024
Designated Safeguarding Lead, 2024
First Aid at Work Level 3, 2023
Archery GB Instructor, 2022
Fire Marshal, 2024
Open Water Lifeguard, 2022
IOSH Managing Safety, 2023
Timeline
Penshurst Estate Manager
The Bushcraft Company
03.2022 - 03.2025
Soldier
British Army
08.2016 - 01.2021
Floor Manager
Primark
09.2012 - 08.2016
Higher National Diploma - Uniformed Public Services