Sean Kennedy
Broxbourne,Herts
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
17
17
years of professional experience
Work history
Site manager
Ingrebourne valley
Dartford/Hoo, Kent
03.2025 - Current
- Oversaw daily operations on-site, promoting effective workflow management.
- Delegated tasks to appropriate personnel for increased productivity levels.
- Conducted regular site inspections to comply with safety guidelines.
- Kept workforce in compliance with operational standards and safety regulations by closely monitoring activities.
- Delivered inductions and toolbox talks to achieve efficient team performance.
- Established work schedules and assignments for employees, maintaining area staffing levels at all times.
- Implemented method statements and risk assessment reporting.
- Administered site diary with comprehensive visitor, meeting and incident logs.
- Examined equipment and reported damages and danger to manager.
- Maintained strict site compliance with current safety legislation.
Field service technician
Ingrebourne valley
Harlow, Essex
10.2024 - 03.2025
- Maintained detailed records of all repair works for future reference and analysis.
- Communicated effectively with clients, fostering strong business relationships.
- Managed inventory of spare parts efficiently, avoiding delays in repair work.
- Wore protective clothing to maintain safe working environments.
Weighbridge operator
Ingrebourne valley
Various locations, Greater london
08.2018 - 10.2024
- Ensured accuracy whilst issuing tickets, minimising errors.
- Dealt with high-volume calls and emails competently to meet service targets.
- Collaborated closely with colleagues to maintain smooth operations during busy periods.
- Trained new staff members effectively, ensuring competent operations.
- Verified vehicle weights meticulously; upheld legal weight limits consistently.
- Managed traffic flow to minimise disruptions.
- Assisted in administrative duties to support team efficiency.
- Liaised effectively with other departments to resolve any discrepancies or issues.
- Developed strong relationships with hauliers through excellent communication skills.
Store manager
Ladbrokes
Waltham abbey, Essex
01.2018 - 08.2018
- Resolved customer complaints effectively.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Assisted customers in locating products.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Handled cash transactions accurately, minimising financial discrepancies.
Shift manager
One stop
Cheshunt, Herts
03.2013 - 01.2018
- Honoured employee punctuality by creating fair rotas that respected their time off requests..
- Oversaw cash management processes, ensured accuracy at end of each shift.
- Managed inventory control, reduced wastage.
- Ensured health and safety measures in line with company regulations.
- Logged daily activities and notable incidents during production shifts.
Retail assistant
Matalan
Harlow, Essex
08.2009 - 03.2013
- Delivered excellent customer service by answering queries and providing product information.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Assisted in stock replenishment to maintain store appearance.
- Boosted sales through suggestive selling techniques.
- Updated product labelling and pricing to reflect discounts and offers.
- Informed customers regarding promos and warranty services to increase sales.
Education
NVQ Level 3 - Travel & tourism
Harlow college
HarlowSkills
- Customer Service
- Client relations
- Team player
- Basic first aid certification
- Punctuality and reliability
- Driving licence
Timeline
Site manager
Ingrebourne valley
03.2025 - Current
Field service technician
Ingrebourne valley
10.2024 - 03.2025
Weighbridge operator
Ingrebourne valley
08.2018 - 10.2024
Store manager
Ladbrokes
01.2018 - 08.2018
Shift manager
One stop
03.2013 - 01.2018
Retail assistant
Matalan
08.2009 - 03.2013
NVQ Level 3 - Travel & tourism
Harlow college