Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic
Sean Hurst

Sean Hurst

Burton-On-Trent ,Staffordshire

Summary

Dedicated professional with extensive expertise in customer service and security operations. Demonstrates proficiency in cash handling, till operation, and maintaining a secure environment. Skilled in threat identification, alcohol awareness, and security procedures, ensuring public safety through effective crowd control strategies and public order legislation knowledge. Adept at controlled substance recognition and entry denial decision making, with a strong focus on vigilance and alertness. Committed to crime prevention awareness and perimeter patrolling proficiency, responding efficiently to alarms while understanding trespass laws. Known for self-discipline, integrity, empathy, and key holding responsibility. Career goals include advancing within the security sector to enhance community safety initiatives.

Experienced security monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Security guard

The octagon centre
Burton-on-Trent, Staffordshire
01.2025 - Current
  • Assisted in evacuation drills, ensuring smooth execution of safety protocols.
  • Monitored CCTV systems for potential security breaches.
  • Managed access control systems to prevent unauthorised entry into premises.
  • Facilitated smooth flow of traffic during special events, minimising disruptions and congestion.
  • Collaborated with law enforcement agencies to report unusual incidents.
  • Conducted daily equipment checks to ensure operational readiness.
  • Controlled crowds during peak hours with effective communication techniques.
  • Ensured premises safety through regular patrols and surveillance.
  • Identified potential threats by conducting thorough risk assessments.
  • Reported any suspicious behaviour promptly to the management team.
  • Patrolled assigned areas at specified intervals as part of routine duties.
  • Maintained detailed logs of all patrol activities for record keeping purposes.
  • Inspected fire alarm systems regularly, confirming their proper functioning.
  • Responded to emergencies with swift action, prioritising safety of personnel.
  • Detected intrusion attempts using advanced surveillance technology, preventing loss or damage to property.
  • Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.

Door supervisor and security guard

T3 security LTD
Newcastle upon Tyne, Northumberland
06.2023 - 10.2024
  • Balanced firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
  • Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
  • Enforced company policies consistently whilst dealing with customers and staff alike.
  • Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
  • Checked identification cards, ensuring only authorised persons gained entry.
  • Used conflict resolution skills to diffuse tense situations.
  • Worked closely with management to implement new security measures, improving overall site security levels.
  • Received training in fire safety procedures, enhancing preparedness in case of emergencies.
  • Collaborated closely with team members for efficient operations.
  • Liaised efficiently with local law enforcement when required, supporting investigations or reporting incidents accurately.
  • Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
  • Detected fraudulent identification cards swiftly, preventing unauthorised access.
  • Provided first aid assistance when necessary, prioritising health and safety of all individuals present.

Cinema Host

ODEON
North Shields
10.2022 - 03.2023
  • Undertook stock management duties in the concession stand, ensuring ample supply of snacks and drinks.
  • Ensured safety regulations were met by conducting routine checks of emergency exits and pathways.
  • Collaborated with team members for effective operation of cinema services.
  • Managed ticket sales to ensure smooth entry of patrons.
  • Arranged promotional material displays to increase visibility of upcoming films and events.
  • Offered guidance on film choices based on individual preferences or age restrictions when asked.
  • Coordinated scheduling of film screenings to maximise audience numbers.
  • Maintained cleanliness in cinema areas by regular sweeping and tidying.
  • Helped create a welcoming atmosphere through friendly interaction with patrons.
  • Monitored screening rooms during film showings to prevent disturbances and disruptions.
  • Assisted customers with seating arrangements for optimal viewing pleasure.
  • Handled cash transactions at the box office, maintaining accuracy and efficiency.

Sales Assistant

Currys
North Shields
10.2021 - 09.2022

I worked as a sales assistant I learned multiple skills including.

  • Collaborated effectively with team members to meet sales targets.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Offered personalised shopping advice to enhance customer experiences.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Demonstrated products effectively leading to increased sales conversions.
  • Trained new staff members, fostering a supportive working environment.
  • Improved customer service by efficiently handling queries and complaints.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Assisted customers with product selection for optimal satisfaction.
  • Built strong relationships with regular customers for repeat business.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.

Ride Operator

Cheeky Charlies
Lichfield
03.2018 - 06.2018

in the summer i Working in an outdoor environment I gained skills I needed to make customers feel happy, safe and welcome.

  • Whilst completing my daily work tasks I gained the ability to safely look after all customers of a range of ages from the age of 3 and up.
  • I gained most of the basic skills and knowledge that I needed to progress.
  • I enjoyed working here as it was fast paced and a friendly place of work.
  • The skills that I gained from working here are listed below:
  • Health and safety knowledge of workplace
  • Customer communication
  • Cash handling
  • Hard labour of setting up heavy fair ride equipment

Education

A Level or equivalent - Music Education

South Staffordshire College
01.2019 - 1 2020

A Level or equivalent - Music Education

South Staffordshire College
01.2018 - 1 2019

Diploma of higher education - Music

South Staffordshire College
01.2017 - 1 2018

Skills

  • Customer service
  • Cash handling
  • Till operation
  • Secure environment maintenance
  • Threat identification aptitude
  • Alcohol awareness
  • Security procedures knowledge
  • Bag search procedures
  • Crowd control strategies
  • Public order legislation knowledge
  • Controlled substance recognition
  • Entry denial decision making
  • Vigilance and alertness
  • Punctuality and reliability
  • Patience and restraint
  • Crime prevention awareness
  • Patient attitude
  • Perimeter patrolling proficiency
  • Alarm response efficiency
  • Understanding of trespass laws
  • Self-Discipline and integrity
  • Empathy and understanding
  • Key holding responsibility

Affiliations

  • Music, fitness, friends and family

Certification

I have my level 2 first aid and a door supervision SIA licence

References

References available upon request.

Timeline

Security guard

The octagon centre
01.2025 - Current

Door supervisor and security guard

T3 security LTD
06.2023 - 10.2024

Cinema Host

ODEON
10.2022 - 03.2023

Sales Assistant

Currys
10.2021 - 09.2022

A Level or equivalent - Music Education

South Staffordshire College
01.2019 - 1 2020

Ride Operator

Cheeky Charlies
03.2018 - 06.2018

A Level or equivalent - Music Education

South Staffordshire College
01.2018 - 1 2019

Diploma of higher education - Music

South Staffordshire College
01.2017 - 1 2018
Sean Hurst