Sean Donahue
Shrewsbury,UK
Summary
Results-oriented professional specialising in management and problem-solving, with strong decision-making and customer service skills. Expertise in contract negotiation and effective communication in leadership roles. Developed impactful marketing strategies and managed client relationships, enhanced by international experience. Dual USA and UK citizenship offers a unique perspective on global business practices.
Overview
29
29
years of professional experience
Work history
Director of Charter Sales
DNA Jets
West Palm Beach, USA
2014.01 - 2026.06
- I am currently director of worldwide charter sales. Directing worldwide charter sales operations, focusing on client acquisition strategies.
Led marketing campaigns to enhance brand visibility and attract clients globally.
Oversaw client interactions to maintain high satisfaction and foster long-term relationships. This job entails getting new clients, finding the aircraft, making sure the finances are secured before the flight, flight following, ground transportation, catering and customer retention services.
Director of Seats & Charter Sales
Black Jets
West Palm Beach, USA
2009.01 - 2014.01
- Increased market penetration by efficiently scheduling and operating charter flights through effective seat sales on chartered aircraft.
Secured new clients and optimised aircraft arrangements, ensuring timely and efficient scheduling for all parties involved.
Achieved operational excellence by managing collaboration with ground catering and flight attendants, enhancing customer satisfaction.
Delivered impactful training and oversight in worldwide charter sales finances, contributing to team development and sales growth.
Owner & Director Jet Charters
Advance Jets
Shrewsbury, UK
2005.01 - 2009.01
- I was Co-owner and Director of Advance Jets private jet charter. This was built from the ground up from website, marketing and sales, finance and operations of a Jet Charter Brokerage. It was from gaining new clients around the world and to also work with operators around the world from helicopters, turboprops, jets, and VIP airliners.
Senior Customer Account Manager
Marquis Jets
Columbus, USA
2002.01 - 2005.01
- Worked as a liaison with the NetJets fleet and schedulers to provide 25+ flight hours for our Fractional Owners. The job incorporated oversight of the initial marketing of the brand, the technical capacities of part 135 aircraft and operations, setting up of the finances, booking and scheduling of the actual trips on the aircraft from BBJ to Citation Ultra with over 600 clients. It also included meeting potential clients, sales executives, and crews. I had a lot of direct interaction with charter companies, third party vendors (concierges, hotels, ground transport, and catering).
Account Manager & Sales
AT&T
Columbus, USA
2001.01 - 2002.01
- Telecommunication sales and account manager for small to medium-sized businesses within the USA. This job was to update current accounts and negotiate new accounts through the implementation of promotions and a new range of products through the company's sales strategy.
Senior Customer Account Manager
NetJets
Columbus, USA
1997.01 - 2001.01
- Senior Account Manager of the Citation VII & Citation X fleet which included over 300 clients, over 60 aircraft and over 250 crews. This incorporated the initial customer interaction of booking the flight reservation, schedule, and dispatching the flight. I was also in charge of day-to-day operations which included scheduling, dispatching, and customer interactions, ensuring catering and ground transport were arranged. I was also involved in training new employees, working with new sales clients and clients on demonstration flights. I worked closely with senior management.
Education
BSC/HND - Business & Finance
Salford University
UKA-Level Passes & GCSE -
Wrekin College
UKGCSE - General Education
St Geralds College
IrelandSkills
Sales Strategy
Contract negotiation
Client relationship management
Customer service and sales marketing strategies
Management and problem solving
Leadership communication
International work experienceDual USA and UK citizenship
Affiliations
Am an avid fan in most sports. Having lived in America, England and Ireland have a varied interest in all sports. I run to keep fit play basketball & cricket when time allows.
Timeline
Director of Charter Sales
DNA Jets
2014.01 - 2026.06
Director of Seats & Charter Sales
Black Jets
2009.01 - 2014.01
Owner & Director Jet Charters
Advance Jets
2005.01 - 2009.01
Senior Customer Account Manager
Marquis Jets
2002.01 - 2005.01
Account Manager & Sales
AT&T
2001.01 - 2002.01
Senior Customer Account Manager
NetJets
1997.01 - 2001.01
BSC/HND - Business & Finance
Salford University
A-Level Passes & GCSE -
Wrekin College
GCSE - General Education
St Geralds College