Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Sean Cordero

Chichester,West Sussex

Summary

Dedicated professional with a strong foundation in customer service and behaviour management, complemented by excellent communication and team working abilities. Demonstrates a positive attitude, self-motivation, and resilience in all tasks. Skilled in time-management and organisation, consistently delivering disciplined and efficient results. Committed to leveraging these skills to enhance customer satisfaction and drive team success.

Friendly and open communicator with well-developed interpersonal and active listening skills. Focuses on providing timely and useful responses to customer queries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Hardworking student with excellent interpersonal and communication skills. Ready to learn from customer service team and gain practical experience. Enthusiastic about helping others and delivering exceptional customer service.

Friendly and resourceful Customer Service Officer with knack for resolving complex queries and enhancing customer satisfaction. Skilled in managing high-volume call centres and streamlining complaint handling processes. Delivered improved customer retention rates through personalised and empathetic service.

Overview

1
1
year of professional experience

Work history

Assistant coach

Portfield Primary Academy
Chichester, West Sussex
09.2024 - 11.2024
  • Educated participants on acceptable behaviour and standards of play.
  • Maintained safe training environments for minimised risk of injury.
  • Collaborated with other coaches for exchange of ideas and methods.
  • Promoted safety and welfare of young children by following safeguarding principles.
  • Evaluated athletic performance and provided clear, constructive feedback.
  • Used signals and hand gestures to direct participants during events.
  • Participated in community outreach initiatives promoting local support for the team.

Cafe assistant

Costa
Chichester, West Sussex
08.2024 - 09.2024
  • Worked closely with other staff members, fostering a cooperative work environment.
  • Improved customer satisfaction by always maintaining a friendly and positive attitude.
  • Welcomed customers with a smile, providing attentive service from arrival to departure.
  • Kept the workspace clean for a tidy and hygienic environment.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Manned till and processed and recorded payments for orders.
  • Communicated effectively with team members, resulting in smooth operations.
  • Delivered excellent customer service with thorough product knowledge.

Voluntary work

Chichester high School
Chichester, West Sussex
09.2023 - 05.2024
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Improved efficiency and productivity by acquiring new skills.
  • Consistently arrived at work on time and ready to start immediately.

Education

A-Levels - Triple sport science

Chichester High School
Chichester, West Sussex
09.2024 -

GCSEs - English literature

Chichester High School
Chichester, West Sussex

GCSEs - English language

Chichester High School
Chichester, West Sussex

GCSEs - maths

Chichester High school
Chichester, West Sussex

GCSEs - business studies

Chichester High School
Chichester, West Sussex

GCSEs - Geography

Chichester High School

Skills

  • Positive attitude
  • Time-management
  • Customer Service
  • Team Working ability
  • Communication
  • Self-motivation
  • Behaviour management
  • Organisation
  • Skilled in customer service
  • Disciplined
  • Resilient

Affiliations

  • - Going to the gym regularly to stay fit and disciplined, which helps me stay focused both academically and personally. -Playing chess, which I find a great way to improve my problem-solving and strategic thinking skills. -Cooking and trying out new recipes, which allows me to be creative and learn new skills outside of school.
  • -Playing chess, which I find a great way to improve my problem-solving and strategic thinking skills.
  • -Cooking and trying out new recipes, which allows me to be creative and learn new skills outside of school.

Languages

English
Fluent
Tagalog
Advanced
Ilonggo
Fluent

Timeline

Assistant coach

Portfield Primary Academy
09.2024 - 11.2024

A-Levels - Triple sport science

Chichester High School
09.2024 -

Cafe assistant

Costa
08.2024 - 09.2024

Voluntary work

Chichester high School
09.2023 - 05.2024

GCSEs - English literature

Chichester High School

GCSEs - English language

Chichester High School

GCSEs - maths

Chichester High school

GCSEs - business studies

Chichester High School

GCSEs - Geography

Chichester High School
Sean Cordero