Sean Benton
Bexhill-on-sea,United Kingdom
Summary
Dedicated professional with a strong focus on customer service and satisfaction. Demonstrates exceptional communication excellence and conflict resolution skills, ensuring seamless interactions and positive outcomes. Proven ability in data entry accuracy and cash handling, contributing to efficient operations. A team player committed to a collaborative work environment while maintaining patience and tolerance in all situations.
Overview
9
9
years of professional experience
Work history
Shift leader
One Stop
Bexhill-on-Sea, East Sussex
2017.10 - Current
- Coordinated employee tasks to meet business objectives efficiently.
- Implemented new procedures which boosted overall productivity.
- Ensured compliance with health and safety regulations at all times during shifts, minimising incidence rates significantly.
- Assisted customers in product selection, improving sales figures consistently.
- Upheld company policies strictly, promoting adherence amongst all staff members as well.
- Prioritised tasks during busy periods to ensure timely delivery of orders or services.
Customer assistant
Onestop
Bexhill-on-Sea, East Sussex
2017.07 - Current
- Supported initiatives for related product sales during transactions to increase volumes.
- Collaborated efficiently with team members to maintain smooth store operations.
- Provided excellent customer service to ensure repeat business.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Operated till systems smoothly, streamlining check-out process for customers.
- Stocked shelves regularly for easy access to products by customers.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
Cleaner
Combe Haven Holiday park
Hastings, East Sussex
2017.03 - 2017.07
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Responded swiftly to emergency situations requiring immediate clean up to minimise disruption.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
Education
Some College (No Degree) - Sports And Fitness Level 2
Hastings College
Hastings Skills
- Patience and tolerance
- Communication excellence
- Customer satisfaction enhancement
- Data entry accuracy
- Team player
- Cash handling
- Customer Service
- Conflict resolution
Affiliations
- Basketball
- Football
- Video games
Timeline
Shift leader
One Stop
2017.10 - Current
Customer assistant
Onestop
2017.07 - Current
Cleaner
Combe Haven Holiday park
2017.03 - 2017.07
Some College (No Degree) - Sports And Fitness Level 2
Hastings College